December 2023 by Alex B
Usually I use Cex at Western Road and they?re wonderful. I tried to bring my Samsung S21 for evaluation to this Cex at George Street:1. It takes 45 minutes compared to 30 minutes at Western Road branch2. My phone was fully ok but after 45 minutes of testing ladies told me that my phone is broken. Proximity sensor is down. I tried to explain that it was impossible and the phone has the brand new condition but they said sorry and..3. Offered me to buy it as non functional for £50I refused that generous offer because it sounded like a scam. I checked my phone at home and everything was working fine.Be careful and check everything with another service if they say that your device was faulty and you?re getting offered to sell it is faulty stuff.
December 2023 by Karolina Gryz
Be careful in this store. My son bought a graphics card for £250 the card overheated and became unusable. however, a surly and very rude manager he mocked us and said he didn't care because he didn't see a problem- my son cried because he spent all his money on this card which turned out to be rubbish .We went to Brighton shop and Manager of this store took care of our case. He accepted the refund and my son got another card. Really be careful if you don't want to waist your money.
October 2023 by Bella Buonomo
I dont really remember the name of the two guys at the counter but THEY WERE AMAZING. lovely customer service, very polite and friendly, professional people.
May 2023 by Steff H
Friendly staff but do feel you get ripped off when selling for cash
July 2022 by Fenix Saunders
Much smaller compared to the brighton store. Staff seem moody and will usually nit pick anything you attempt to sell to them more than the brighton one.
May 2022 by Patrick Jenkins
Really friendly and helpful staff! They go above and beyond to help you out and make you feel welcome in their store.
May 2022 by Marc Valentine
Easy exchange, friendly staff as usual... Use them regularly and always get excellent service.
May 2022 by Gary Stearman
The Store is fine and Staff good and helpful in the Worthing store.I buy and sell photographic equipment and dont recommend CEX unless you know what your looking for. I have had some good buys.Lens in particular are a huge gamble as not graded.I have returned 40%of items due to finding faultsin all fairness returns aRe easy other than a wait an money tied up. often products are dirty/need cleaning, though the Worthing store appears well managed.most product I have bought online so my visits have mainly been as a return option.CEX say they test equipment but you cannot test a lens without a compatable camera. And you cannot test a camera without a compatable lens. Most of this is unavailable to stores.The 2 stores i have qustioned admit this is true.Games are usually available half the PRice on eBay, though CEX do offer a guarentee on products in general they are expensive to buy from and their buy prices are very low.In all I rarely use now as its a gamble. Online returns are very slow to get refunds.
April 2022 by Mark Tyler
Great member of the team here. He was helpful with helping me reminisce my old xbox360 days, helped me find a similar title to C&C. Also informed me that xbox had done a lot more work on backward compatibility. So win win for me. Great service, and I got home played Halo wars which I purchased and also found out that I could load command and conquer on my xboxone Happy Days (sorry I didn't catch the guys name)
April 2022 by Tom Ewing
Friendly staff and a good selection of games etc for a good price. Place is always neat and a fun atmosphere.
February 2022 by Bill Bedford
This review is solely aimed at the Hove branch on George Street.I have had loads of dealings with cex over the years. This branch is the best I've ever experienced. I had an issue over Christmas with an online cex order that arrived partially faulty. I initially dealt with online customer services, and it was just an awful experience. So popped into my local branch and wow. Every team member was extremely helpful, knowledgeable, and empathetic.
February 2022 by Gary J Stearman (Photographer)
The Store is fine and Staff good and helpful in the Worthing store.I buy and sell photographic equipment and dont recommend CEX unless you know what your looking for. I have had some good buys.Lens in particular are a huge gamble as not graded.I have returned 40%of items due to finding faultsin all fairness returns aRe easy other than a wait an money tied up. often products are dirty/need cleaning, though the Worthing store appears well managed.most product I have bought online so my visits have mainly been as a return option.CEX say they test equipment but you cannot test a lens without a compatable camera. And you cannot test a camera without a compatable lens. Most of this is unavailable to stores.The 2 stores i have qustioned admit this is true.Games are usually available half the PRice on eBay, though CEX do offer a guarentee on products in general they are expensive to buy from and their buy prices are very low.In all I rarely use now as its a gamble. Online returns are very slow to get refunds.
February 2022 by Paul Cullum (Superfurry)
Some nice staff, some deals but overall a bit of a rip off to be honest
January 2022 by Jon Knight
on the 8th of January I brought an xbox one and I couldn't get it to work with an online I'd so i returd it today and they only gave me 61 .00 pound back I paid 145 5 days ago I find it totally unacceptable and outrageous and unfair I didn't get my full refund of 145 and it was under warranty for 2years im really upset and angry about this I will never use cex ever again ??
December 2021 by Ron Jana
Assumed a second hand shop selling and buying things on the cheap would look out for people. Absolutely disgusted to see they?re scalping ps5?s in 2021. Trying to sell something at close to twice its retail price, second hand. Legislation to make this illegal is in the works. Wake up cex. Also you have the ps5 upside in your window. Classy.