March 2024 by chris bowerman
Unfortunately I had to give these money grabbers 1 star to write a review. After using this petrol station for over 30 years ( usually for fuel and go ) on this one occasion I brought some lunch and sat there for a break and ate it. As you would in a service station to save you crashing while trying to eat and drive. The next thing I know I've got a £100 fine through the post for staying longer than 20 minutes. I will never use this place again and make sure anyone I know realises how they treat their customers.
January 2024 by Joe Harrison
UPDATED. I contacted shell as requested in their reply below and they are not interested and have done nothing about it. They just reply to look better.Like many reviews, Money grabbing ***** £100 parking fine for using the shop then getting a coffee. Didn't know there was a sign. Did regularly use this place for fuel and washing but will not be returning and will advise friends and family to not stop here. They must be struggling to make money hence exploiting drivers
December 2023 by Richard M
£100 parking fine, 20 min max stay for a petrol garage in the middle of nowhere that offers car washing facilities. Joke can only assume the franchise owners are money grabbers. I use shell for 90% of my fuel you can change that to 0% now.
October 2023 by Jordan Beech
You expect higher prices but £4 for a bottle of pepsi max is simply pure greed
October 2023 by David Smith
Tried to use the Airline to pump up my tyres - Firstly the payment machine for cards refused to work but there was no signage on the pump to inform of an issue but when I discussed it with the shop they then informed me it was not working for cards (this was the 2nd staff member i spoke to - the 1st guy had no idea of anything wrong) I then went to use the hole in the wall card machine to get some cash out to use coins but that was not working either - it was out of order!!What a nightmare!
September 2023 by deantalbot09
I have stayed in most of the the Travelodges in the south of England, but this is by a long way the best. It's always clean and tidy, it's quiet - you can actually leave your windows open at night and still get an uninterrupted night's sleep, and the staff are the friendliest and most helpful I have come across, not only in Travelodge, but in any other competing motel chain.
September 2023 by gclemas
the friendly staff provide an efficient service. the hotel and my room was clean and tidy, everything worked. It is handy for the A22 road with a petrol station and convenience store in walking distance.
September 2023 by nickbaker1986
Like ronsill does what it says on the tin , Very good and very clean room was nice and big. We needed a cot for the baby and the staff very helpful and went out of there way, no trouble at all, the parking was easy too
September 2023 by fayec694
I stayed here with my husband and two young children for a weekend over the summer. The staff were so helpful in particular the manager Jade very helpful with anything we needed. Our room was spotless overall a great stay, thank you Amanda and family.
September 2023 by kabirmunir911
As soon we walking in it smelt damp and dirty, the room smelt awful and it was not clean at all, however did sleep ok, and they need AC IN THERE! Fan was sooo bad In the room. Toilet and bath had hair from previous stay .., bad don?t use
September 2023 by beaub782
Me and my partner stayed here on a Friday night for a wedding. The lady let us check in earlier which was really helpful as then we had enough time to get ready. All the reception team was great especially Jade the manger she was very helpful. We was given a beautiful room facing the back of the hotel to the fields which was lovely. The room was nice and clean but the hotel could definitely do with a revamp. And the light in the car park need to be sorted as when we arrived home it was dark. Apart from that was a fantastic stay
September 2023 by funtime6
We stayed here at the weekend for a family get away. We checked in late as we live far away and the lady who checked us in was very pleasant and helpful. The hotel was nice and clean and the room was big enough for our family. Staff were amazing every time we came into contact with them. We will defiantly be back next year for a family get away and will recommend to friends and family
September 2023 by Mattlfclfclfc
Very very dated . Musty smell in halls and room .mould in the corners under beds . Stained matress and i mean horrible !!! Only 2 plugs in the whole room. The noise if you are on the ground floor is a nightmare from upstairs paper thin walls . Tv was out the ark only 4 channels even after paying extra for wi fi. The worse travel lodge ever . Only good thing was the greggs and peteol staion opposite as only a vending machine there. DO NOT recommend at all
August 2023 by tumblekins2023
Our room was dirty, had cobwebs and spiders in it, which my daughter and I was both bitten, the door didn?t lock, lack of toilet room and staff didn?t seem to care, definitely will not be recommending to anyone!!!
August 2023 by 367natt
Arrived in room to what looked like freshly made beds - only to discover the bottom sheets were from the previous guests and dirty. Bathroom had not been cleaned and shower curtain was at bottom of bath and there was a horrible musty smell.
