October 2023 by Jenni Akehurst
Lovely range of tiles
August 2023 by Simon Wickham
Would have given 5 stars based on helpfulness of staff, who were great. Reason for just 3 is that I had over-purchased on some expensive tiles, following an over-running renovation project, but they wouldn't give me a refund as I was beyond their refund date. They do have a reasonable 60 day period, but as I had the receipt and the tiles were still in mint condition, I hoped they would still give a refund. Both Wickes and B&Q had, respectively, offered me a quibble-free refund and credit note for all surplus items, despite not even having the receipt in one instance and being much futher past their returns deadline. It just felt pointless that good quality tiles that another customer would be delighted with, will now end up in land fill, at a time when we're trying to save the planet. The manger said he saw my point, but he'd be in trouble if he offered a refund. So I am posting this review, not to criticise the very helpful staff, but in the hope that those up the chain at Topps, are made aware that their competitors have a more flexible, and environmentally friendly, approach. Other than that, I am very happy. I have been very happy with both the tiles I purchased and with the advice received from the staff.
April 2022 by Philip Cartwright
Great staff very helpful good choices good prices
March 2022 by dmc advance
Had a good experience at this place today. I've been toa few places trying to get tiles that conform to a specific rating and most of the places I went to didn't really know what I was talking about.Topps Tiles did.They identified the ranges that conformed to our specification, checked the stock to make sure that they had what we needed. this did necessitate some changes, but we knew about it. Order placed. Very helpful.
August 2021 by Brent Haslett
Good range of tiles to choose from and very helpful and knowledgeable staff. Rachel was very helpful with our order.
July 2021 by Brent H
Good range of tiles to choose from and very helpful and knowledgeable staff. Rachel was very helpful with our order.
June 2021 by Paul Grundy
Exceptional service from Mike and the team. Thanks again guys!
June 2021 by Bernard Doring
Beautiful tiles. Quiet. Very friendly and helpful staff
May 2021 by Angelina Dominic
Very helpful with buying and returning and re ordering some tiles today would definetly recommend
February 2021 by Adrian Standivan
Great team, very friendly, good knowledge of the products.Rachel has been really helpful, first with selection of tiles for matching up with existing in my bathroom and secondly with the phone ordering service.It's really great when you get excellent service, and my experience has been brilliant.Well done :-)
January 2021 by Paul Dunn
Very helpful. Great range.
January 2021 by Brodie King
Always have what I need, and the customer service is fantastic. Definitely recommend.
January 2021 by Toby Collins
Best Topps tiles I have visited and have been to a lot!Friendly, helpful and knowledgable.
December 2020 by Alina Dunn
Excellent shop with brilliant customer service. The staff were very helpful and recommended suitable products for our DIY project. Definitely recommend it!
November 2020 by Emma Blanch
My mother and I went to top tiles Hastings today and we were greeted by a lady called Rachel.Rachel was so amazingly patient and helpful, an absolute credit to tops tiles , I don?t know her co workers name but he was very sweet too ! And on a Sunday!Thank you for such an amazing service, and your patienceTHANK YOU RACHEL!!!
