November 2023 by Mr H
One of the slowest unorganised pharmacy's possible only good thing is location
October 2023 by Neil Blackwell
Every time we visit we leave feeling angry and disappointed. There is a definite clique in there, and it appears that newcomers have to fall in line. In general, staff are rude, unfriendly and unhelpful. We only use this service as it's convenient for our weekly shop, but VERY tempted to go elsewhere for both.
September 2023 by Dan Watkins
Possibly not a total reflection on the staff(?), but we've been in several times to collect the meds needed (for my injection tomorrow). I've tried ringing four times today, but they just hang up on me. Two weeks waiting, but I'll now have to cancel my doc's appt.
June 2023 by margaret winchester
The 'wait' to be served is lengthy. Then, IF they have your prescription in stock (which frequently they don't), they inform you there is another 20 minute wait. They told each of the four people in front of me they would need to order their prescription in and to come back another day. Then they only had one of my two items. MUCH BETTER TO SUPPORT YOUR LOCAL PHARMACY.
June 2023 by Roger Sleet
Completely farcical attempt at service. They stroll around like they have all day when they have a massive queue. They took four weeks to get a dressing I was prescribed. They method of finding a prescription could have been designed to make it take as long as possible, as in look through several piles of paper prescriptions, then if all else fails, look on the computer. Send out texts to say your prescription is ready, and when you go and get it, say it will be 15 minutes. They also close randomly when they have customers waiting. If basil fawlty was a pharmacist he would work here.
May 2023 by Judith Marles
Used to be great but unfortunately with so many local pharmacies closing they are just too busy always a long queue they are no longer taking repeat prescriptions and yesterday after queuing for ages told it would be a 2 hour wait even though they had the prescription sent days ago as they had such a back log ?
May 2023 by Daniel Lewis-Luscombe
One of the worse and it?s not getting any better.They say they haven?t got your prescription even tho they have waited over a hour and half for them to sort it out.
May 2023 by James Kay
Not fit for purpose. Do not use it. Waste of time. They can't dispense medicine at a reasonable speed.
January 2023 by Reece Richardson
Rude staff very patronising just want to get my medication and leave not be judged be professional people in a customer facing role
December 2022 by Valerie Healy
Your facebook page gave me the option to send you a message about the terrible quality of the ciabatta served to me and my sister before Christmas, which has been ignored. I know it is a busy time of year but you could at least have a acknowledged the message. It was supposed to be ham and cheese. There was no butter or spread at all, there was a very thin slice of ham and less than a teaspoon of cheese. All served on a plate with no side trimmings at all. We had to use mayonnaise to make it palatable and supplement it with our own crisps.
August 2022 by Mark Fontaine
Fantastic store love it best in town
December 2021 by Louisa-jayne Dacke
Tonight the staff on the scan as you shop till and management were amazing helping me, I hope they see this because I am so very very greatful for their help
October 2021 by Fran Priestley
Layout. Clothes great. Good children's clothes.
August 2021 by Janet Armour
So many staff on the shop floor not wearing masks. Often the giggling packing girls going round in pairs and blocking the aisles. The age group that are most likely not to have the jab and most likely to spread the virus. Completely disrespectful.
August 2021 by Andrew Brock
Being very sensible about managing current situation with pandemic. Onw way system in and out. Reminders throughout about distancing and cleaning stations in store. The trollies are cleaned by staff before providing for reuse. Seems like people are sticking with using masks ?
