August 2023 by carole Johnson
Always so helpful.
August 2023 by Andie Barrow (Luna Skwalker)
The staff are amazing here
October 2022 by Ian Fry
Convenient location in the town centre. Have only used the self-service machines when visiting this branch but never needed to queue which is always a plus.
August 2022 by Andy Cook
Happy with the staff of my local branch not so happy with the company as a whole
April 2021 by Brenda Baker
Had a lot of problems trying to register for online services and spoke to Ellie at Hastings Branch. She couldn't have been more helpful, she guided us through the process with patience, even rang us back to make sure we were doing okay. Ellie is a credit to The Nationwide.
November 2020 by Annabelle Humphries
popped into Hastings branch and had such wonderful service from the staff in there, have had previous bad experience in others. lorna the young lady that helped me with my enquiry was very professional and was very accommodating, what a lovely young lady to have in branch, will come to your branch from now on.
October 2020 by Dora James
I recently opened accounts for my twins via a telephone appointment, Lorna who completed it was amazing she was professional very nice and made the process quick and easy.Everyone I dealt with at the branch was lovely and made the whole process simple and easy i would definitely recommend using this service thank you also to Helen who booked me in when i went into the branch as she was friendly and very helpful.
October 2020 by Kimberley Gearing
What a lovely bank, Lorna who who we spoke to was very welcoming and helpful.In such uncertain times I felt very safe.Thank you Nationwide Hastings
October 2020 by Lin Vuitton
An experience with pure ease- I was helped by Lorna. I was made to feel as ease to and she dealt with an issue I had efficiently and quickly. Amazing
October 2020 by Sylvia Tolcher
Excellent help today from Bruce. I had struggled online to set up new account as hit a problem which webchat could not resolve. I was desperate to talk to a REAL PERSON as this had wasted hours of my life! Bruce absolutely fitted the bill! He was knowledgable and friendly and interested and gave clear advice. Even though branch was about to close, he gave all help needed in an unhurried and professional way. I have been with Nationwide since 1961 when it was Hastings and East Sussex B Soc. I hope Bruce will progress in his career..
October 2020 by Iain Bardrick
I have been to this branch twice in as many days, both separate reasons. I've been seen by two different members of staff and they were both very helpful, polite and professional. Thank you!
October 2020 by HANA Martin
Always very helpful even though service could be sometimes bit faster but I suppose it would mean the staff becoming less friendly as would have to stop the friendly chitchat approach with the customer and it would become just boring business transaction. It would be nice if Nationwide could offer better rates than other banks.
October 2020 by Mark O'Sullivan
A delightful experience - Greeted and helped by Lorna, very pleasant and professionalThank you
October 2020 by julia froggie
Can anyone explain why they have been closed twice when I have gone there?
September 2020 by Linda
An experience with pure ease- I was helped by Lorna. I was made to feel as ease to and she dealt with an issue I had efficiently and quickly. Amazing
