December 2023 by Robert Peters
Good coffee but gets very busy and they are often understaffed so can be a bit slow.
November 2023 by dom greef
The staff do try but clearly they are understaffed. Place looks messy and definitely not the usual Nero experience or standard.
November 2023 by Jake Farron Merlin
It's just better than costa in everyway apart from they run out of ice
September 2023 by Alison Carter
Don?t bother ordering frappachinos they just send the liquid. Happened multiple times. This cost me 6.50 when I asked for cream and syrup frappachino. She said she ?made it herself and definitely did it properly? when on the phone but when I continued to complain she then admitted they ran out of ice? Don?t take the order then and don?t lie? Honestly I wouldn?t mind mistakes happen but just own up to it and don?t pretend the customer is lying.
September 2023 by Kevin Haffenden
Not the best Cafe Nero I have visited. Needs refurbishing and found the coffee not as nice as I have experienced in others within the chain. Bit disappointed to be
September 2023 by Judith Lewis
Lovely staff, they were so kind to my autistic son, who wanted to try 'proper' coffee for the first time and he loved his latte.Thank you ladies, your kindness and patience made his day.Kid-friendliness: Kind, supportive and patient.Dietary restrictions: Good knowledge, ensuring that he had the correct milk.
August 2023 by Zoe Shaw
Nero is never my first choice of coffee shop and after today's visit, it will remain that way. Every table was piled high in dirty cups and crockery, took me over 15 minutes to order a simple iced coffee and staff were miserable and couldn't care less. Won't bother again.
August 2023 by Sharon Perry
I give a low rating as the place is filthy even behind the counter tables were dirty as was floor however the coffee was good and the staff who were probably understaffed were pleasent and efficient
August 2023 by Oral Rodoslu
Great coffee shop..... Love the smell when i get
July 2023 by Tomasz Wrona
I have run out of time waiting to be served on my brake.Male member of staff complaining loudly about making one coffee to take away (not for me - for delivery) quite rude and unpleasant. Took him forever to do it and then he vanished leaving girl on her own serving long queue.I can't even rate the coffee as it took so long, that I had to go back to work.
June 2023 by Denisse Miranda
The woman that was on june sunday 25 at 10 am is a rockstar. She was the cashier, hot coffee, cold dinks, cook, waiter and never losing her kind attitude. Frankly if I was in her spot I would have not lasted long. The employees of this store deserve a lot more and I hope Nero is meeting their requests and being a good employer.My drink was very very tasty and although the place required more attention, the staff were absolute rockstars.
June 2023 by Nicola Leathem
Normally go to Costa for a salted caramel fappe, decided to try Caffe Nero, what a disappointment, definitely not worth the money not really a frappe not sure what it was. It was also in really small cup almost thrown at me. Not very friendly atmosphere. Won't be going again.
June 2023 by Fanfox Xbox
Waiting 10 - 15 minutes just to get a cup of coffee, it's a joke only 1 or 2 staff serving in this busy town centre coffee shop.
June 2023 by Ben Southgate
I can only imagine the offering is awful as I judged it from the outside?
June 2023 by rob Dubz
Slightly slow staff I went with my mum who's in her 60s and was disappointed they were slow with her food. Fairly clean and good location though.
