January 2025 by Amy McCallion
Went here for Coffee as I had a Compare the Market discount code, even though there was only one person in front of us paying, the person serving shouted down to us to ask what we wanted while we were still obviously looking at the menu instead of just waiting for us to get to the till ?? went to use the discount code and it wouldn't work, tried to connect to the WiFi and it was so stupidly long winded I gave up, while trying to do this the person serving us was getting really impatient and huffy even though there was only one other person behind us and someone else behind the counter anyway so I just paid quickly and sat down. The whole place is shabby and run down, including broken uneven flooring and all the chairs and table felt sticky. Had to use the disabled/baby changing toilet which was also really grim as it's just left open for everyone to use.
December 2024 by Martin Vidgeon
Waited 10 minutes to not even be acknowledged while staff behind the counter acted like I didn?t exist.
December 2024 by Justade
What a difference to the other places. Great atmosphere. I actually went in on my own and just relaxed with a latte. I didn't want to leave.
Staff were cool too
December 2024 by Peter Harrison
Lovely friendly staff.
Fast service.
Great to sit outside and watch the world you by.
Really nice place for a coffee, tea or cold drink.
Lots of seating inside and outside. When the weather is good it a great place to sit and people watch.
I always find this place very clean. The staff are very friendly and helpful.
One of the better coffee shops in Hastings.
Wheelchair accessibility: Easy access
September 2024 by wkw windup
Boissons et desserts égaux aux standards Nero habituels. Par contre la propreté en dessous de tout. Sol sale , tables non nettoyées, escaliers vers les sanitaires plus nettoyés depuis des jours. Je suis un fidèle des cafés Nero depuis des années, mais l hygiène laisse de plus en plus à désirer dans beaucoup de leurs points de vente. Une honte
September 2024 by Danielle Freeman
Horrible coffee
August 2024 by Tim JC
Always busy but you get served quickly. Staff are friendly and drinks are well made.
June 2024 by Rhiannan Mcdermott
If the Baistas concentrated more on making coffees than messing around with their colleagues it would be a half decent branch. As it stand they got my order wrong three times today
June 2024 by Sarah Claire
First pistachio frappe - excellent with pink bag of popcorn
June 2024 by Tallulah Pryer
Amzing place to go and revise while having an iced pistachio latte. I live how there's different types of seating. Arm chairs, sofa, plastic chairs. It's so nice and cosy and the drinks are great
June 2024 by Sarah C.
First pistachio frappe - excellent with pink bag of popcorn
May 2024 by g Hs
Mess outside . Every table unclean.
One person serving and making drinks alone. Plenty I can see that needs sorting but not with just one person.
Dirty glass. Drink sour.
Sticky toffee pudding cheesecake
Base no flavour. Cake dry. Cream and toffee nice.
Coffee is good.
This could be so much better with more staff cleaning and serving
April 2024 by Daisy Martin
The customer service in this store is absolutely shocking. The staff stands around chatting about their personal lives. May I add inappropriate details at times, whilst people stand in the queue, very patiently anticipating to be served their coffee. Half the time there?s three of them behind the counter and only one person is taking the orders whilst also making the drinks which makes the wait time. Absolutely ridiculous. today, whilst the girl was making my coffee with only one hand, she had her phone in the other whilst reading out personal messages, to be honest it?s very disappointing as the coffee is actually quite nice really let the store down. You?re never greeted as you walk into the store Nora, you ever thanked for waiting, and I?ve said previously whilst one member of staff is often serving the others are almost nearly chatting or just pottering about doing nothing and it?s very frustrating when you?re standing there in a rush. So disappointed, I?d rather just go over to Costa which is literally opposite step it up guys.
March 2024 by Dean Strachan
Enjoyed my
March 2024 by Isabella Brocklehurst
Absolutely lovely,the staff are so nice and friendly.this is my favourite spot to revise and the drinks are worth it both hot and cold.the food is abit overpriced but what isn't
