January 2024 by xMr CFW
I had a burger and chips and it was absolutely horrible. The service here is rubbish it takes half an hour to order a food and drink. Food came out cold. The music is too loud, I do not recommend (at all)
December 2023 by Emanuel Flecken
Lovely steaks but rather expensive compared with competitors.Table was close to loud large party that made it unpleasant experience. Side dish was pathetic small and over priced.Couldn?t find any staff when we wanted to pay for twenty minutes. Very oddParking: Plenty of parking next to restaurant
December 2023 by Jade Harrison
Great food, great pub, always welcoming and accommodating. Always happy to visit again and again would definitely
December 2023 by Grey And Grumpy
Just OK. Had to wait for 5 minutes before a staff member decided to show up. Although they where pleasant.Food was
December 2023 by Steven Leabon
Want to say thank you to good service, good food and good price range. Want to thank manager Jamie, chef Pete and Craig and Shania who served our table.Will definitely be coming again and recommending White Hart, Beefeater. Thank you.
December 2023 by Steve Penning
been here on numerous occasions and usually fine. on this occasion had fish and chips. fish portion wasn't huge but was really dry and mushy peas were a solid lump. not the standard we were expecting ??
December 2023 by Katherine Boot
My fiancé and I came here for a Friday night steak. We had 2 starters, 2 steaks with some extras and 2 drinks each which totalled over £90.We normally wouldn't mind paying that price if we had good food & good service however this is not the case here.The customer service was very minimal and not great to say the least.The starters were ok but our mains came out just after we finished our starters so there was no room on the small table to put our mains down as the starter plates hadn't been cleared.We paid £5 extra for a small bowl of onion rings, we had to pay £2 extra for sauce to go with the steak and we paid £5 extra for king prawns with one of the steaks... we received TWO prawns! Not king prawns either! I asked the waiter if that was right and he said "I'm afraid so".I wouldn't class a lump of rocket as "salad" and the chips were cold. The steak was ok.We weren't offered any sauces and the only ones available at the cutlery station was ketchup. We asked for mustard but they said they didn't have any. We then asked for some mayo and received a tiny dish with a big film of slime on top of the mayo so we didn't use that as weren't sure it was actually edable.We have been here a quite a few times over the years and it has been mediocre for the price. This is now not the case. It is a rip off for not great service neither good food so unfortunately we will not return again.
November 2023 by Jennifer Funnell
We have always enjoyed Beefeater meals but this one topped them all. The staff team from manager to servers were so helpful, warm and friendly, they could not be faulted.Vegetarian options: The vegetarian options were great and varied.Parking: Easy, safe and ample.Kid-friendliness: From babies, toddlers and older children - all catered for happily.Wheelchair accessibility: Very easy access for wheelchairs - no problem.
October 2023 by Stephen Clarke
Living in Fairlight we?ve used the White hart at Guesting for many years but after today?s experience I?m not sure we will again.The server we had was absolutely appalling from sending incorrect items to our table to giving us incorrect information regarding what was included with their premium meals, we made our decision based on the Servers information only to be told when the food arrived at our table that if we wanted specific items we would have to pay extra for them.Bearing in mind the bill was over £87.00 for the 2 of us I don?t think putting a Mushroom and a Tomato on a plate is too much to ask for especially as we were told they were included in the meal and that?s why we made our choice.So in a nutshell, the service has hit rock bottom and the Management and Staff don?t care about their customers, all they?re looking for are tips, well not from us!
October 2023 by Marta Peruzzi
Lovely location. Food ok. Kitchen fast to send orders out. Bar and till not the best in terms of efficiency and customer service. Thanks to location we are returning customers
September 2023 by Sarah Smith
Very pricey for the quality of the food. We waiting quite a while for the food and the children were hungry. When asking the manager politely if the food was nearly ready she was very abrupt stating there is a 20 minute wait. No one informed us of a wait when we ordered. We saw the two children's pasta meals sitting waiting. By the time they were brought to us they were dry on the top. We both ordered bbq chicken. Cost £15 per meal and was a very small thin piece of chicken. Not worth the price. We were then told when asking for a copy of our receipt that they couldn't print one until tomorrow and they couldn't look back again our order until the next day.Kid-friendliness: We were put in the bar as apparently no tables. We were amongst groups of young people who were swearing and very loud. No kids cutlery and we have a 1 year old.
September 2023 by Christopher F
Were to start ... Booked family meal for sons 18th 31 people . Ask waitress on several occasions that every table was paying separate.. we ordered per table to make things easier. Nope food came out sporadically and orders were wrong , not surprising as waitress had to hand write every order on a pad, tables recieving half of food then next table and so on . People getting wrong food or cold as we witnessed one part of an order sit in the window for nearly 20mins before being served cold. Food took for every to come and no apologies. The bar had one member serving so it took 15 to 20mins to get a drink.. no apologies for waiting from staff .. we paid for bottomless drinks for the kids and I would be surprised if they had 1 refill due to the waiting. Back to the food, this was average at best and highly disappointing. We sat for ages before they removed the plates and asked about puddings. I know it's warm but ice-cream was coming out in liquid formed and at this point couldn't be bothered to send back. We then asked for cake which they kindly refrigerated for us and that was like an inconvenience too. After the cake we asked how they want to do the bill ie each table come up and pay . We was rudely told it's one bill you sort it out as you've been over 3hrs... we were never told a time limit but the staff member just said she doesn't make the rules and no one on site can change it. I questioned this decision and she was very defensive and then I asked about people discounts as we had a veteran with a veteran card and several NHS staff with blue light cards. We were told can't use them as it's large bill and if we had done it separate we could of had discount .. I pointed out we asked on several occasions at beginning so that is not our fault ... the member of staff was not willing to help so we all had to spend more time in the restaurant checking everyone's prices and food and working out who hard what before we could pay with no discounts added so family members out of pocket ... obviously I didn't leave a tip due to the above and we as a family are big tippers .. so only tip I would of given would be to go back at least 5 years when people cared about people and you were not treated as a inconvenience being there. Customer service has gone. Such a shame but will never come back.
September 2023 by Tim Walsh
The staff were very helpful and nice. It was a shame to spoil a meal by having on the menu JUMBO Prawns for 3.99. 2 tiny prawns tasting like rubber, obviously overcooked (corporate cooking instruction).Then, to be told they would be replaced but come out the same. A conflict or misunderstanding about size and quality.
September 2023 by Clare
Food was good and arrived at our table quickly, very friendly waiter ryan b made sure we was happy with our meal and checked that we had all we needed to enjoy our food, excellent service, would definitely recommend.
September 2023 by Maria S
Brilliant and really well paced so we could savour the meal and also chill & chat unlike some places where you feel rushed in and out and the experience feels as if over in 5 minutes. 20 out of 10 Great food & service Many thanks to James & his colleagues for looking after us Enjoyed:) See you again soon