March 2025 by Nathan Waterhouse
Good pharmacy. Helpful and caring
March 2025 by Savannah Whiffin
Rude and unhelpful staff
February 2025 by Corrine R
Don?t bother with the pharmacist in the back office if you need practical health advice. She completely disregarded my symptoms like I was making them up and was very dismissive. Went to Boots instead and was treated with kindness and dignity - the staff in Boots were actually helpful and I was actually able to get the prescription I needed!
October 2024 by Delicia Pratt
Its sad to say this chemist use to be amazing , but its a shame how much it has changed. I understand your under alot of pressure, but so are most of the country in one way or another. And if you work somewhere and cant be polite, helpful and sympathetic towards customers you shouldn't be working there. Their is definitely one lady who needs training on this, the lady with short white hair is so abrupt , unhelpful and makes you feel like your wasting her time. If you go to a shop and are polite, surely you should be treated the same by the staff.
October 2024 by Sarah Pettitt
Most useless rude pharmacist! Do not go here if you need help. Should be reported to the NHS for lack of support
September 2024 by Des Parker
Depressing, tired, slow service.
July 2024 by Delia Creasey-Smith.
Went in today to pick up my prescription.
I was greeted straight away & my medication handed to me.
I had a query which was dealt with straight away & I was offered a blood pressure check. ??
I have been using Paydens for years & always feel so well looked after.
Thank you to everyone that works in Paydens.
June 2024 by Linda Healy
Not happy with pharmacy that was in this Saturday 29.06.24 . Refused my son his urgent medication from 111. She said I don't have access to your account.
You don't need it ! 111 have sent you an email. He also showed you his letter from the his psychiatrist.
What is wrong with this people. You can't mess with someones medication
Absolutely applaud by her actions .
April 2024 by Lee Cottingham
Friendly staff
January 2024 by Dave Lee-Falcon
Brilliant and quaint shop and staff. A step back in time
January 2024 by Usha Singh
I am a patient at bridgeside surgery. Went into paydens hailsham today as accidentally left my inhaler at home. I explained to the lady behind the counter that I could barely breathe and asked if an emergency inhaler could be provided. They have all my details on their system I've been in there numerous times. A phone call to my GP would have approved my request. She declined. Surely as they handle my prescription and she could clearly see I was struggling to breathe. She could have helped. Instead she told me to dial 111.What an awful experience ?
October 2023 by Andrada Rancea
Kind staff, prompt service
July 2023 by Roger Howarth
This is a very poor pharmacy. My prescriptions end up going to Maidstone to be made up and then sent back to Hailsham. it?s taking 4 days from approval to collection. I have now left this pharmacy.
July 2022 by Alyssa Dalton
The pharmacists at Paydens are absolutely brill, they always give practical advice and are extremely knowledgeable. It is a much friendly are efficient service than phoning up the local GP for minor issues (and allows the GPs to focus on those with more pressing problems). The shop is well stocked and they do lovely displays.
April 2022 by Karen Gulvin
I will never set foot in this chemist again. The ?lady? in there today at 2.55pm was so rude to the couple in front of me that I put my goods back and left the shop. I will not name her on here but she has no idea what customer service is. There was no-one serving at the front of the shop and anyone could have walked out with anything. There appeared to be no-one in the back either so the customer walked round to the back where the drugs are kept and called out for someone to serve. She came strolling in and her response was horrible. Lesson one, don?t tell customers they are lying! I will not be going back.
