January 2024 by C P
Friends of mine stayed here for a night in November and loved it. I haven?t used the hotel itself but I do love the live music every Saturday night. The pub has a great atmosphere, is very friendly - all staff are great. Arnold and Callum absolutely rock !! The Sunday roast is the best I?ve had - food piled high and made with love . Best pub in Forest row ! ?
January 2024 by david hawkins
Rooms badly in need of attention. Very shabby. Bed clean and comfy. Wouldn'tstay here again.
January 2024 by Henry Fendt
Our room smelled like a dead animal was rotting somewhere?
January 2024 by Iacopo Muccini
The Bram ... watch out for the Saturday live music and the beautiful atmosphere very often my favourite placeWalkability: Easy access from Lewes Road Forest Row .
December 2023 by Terry Rolls
My wife fell in the bath after having a shower injuring her arm which became trapped between the taps and the bath. She was subsequently unable to get from the bath on her own. The resulting bruise to her arm causing great distress, and and embarrassment. In spite of writing to the owner, who has deemed it unnecessary to reply, which gives an indication of the customer care at this hotel. All for the sake of an antislip bath mat.
November 2023 by Teresa Rolls
Arrived for overnight stay before our flight to Egypt. The bath was disgusting but I needed to wash my hair no bath mat when I went to get out I slipped and caught the top of my left arm between the tap and bath my husband had to come and help me out. My arm immediately came out in a bruise and was so painful when I was using hairdryer. Nobody was about to report it too and it was only 10.30pmNot sure how I'm going to manage my luggage at the airport.Will definitely be taking action against them for negligence I am a 69year old ladyRooms: Out dated
November 2023 by N5WL Hewitt
One of the male bar staff, the one with glasses, decided to inform us that he would "drink our drinks for us if we didn't hurry up and leave" at 12:45 when the bar shuts at 1. He was clearly more occupied with the "lock in" he was about to have with his mates. Found him to be very rude, which is a shame as the rest of the staff are lovely.
November 2023 by Annie biggs
Checked in on Tuesday 24th October, room on first floor .. toilet not properly cleaned, tea mugs had stains on outer rim and bed base tatty and uncovered..overall appearance in need of update .. considered hygiene to be below standards , so much so that we decided not to stay even though we had paid in advance.. I had a procedure booked at local hospital on the 25th so didn?t want to be stressed around the hygiene.. managed to get a room at premier inn nearby ..spoke to receptionist on day and explained why we decided not to say .. she gave me email address to contact manager, so far no response and no refund .. would not recommend anyone to stay at this hotel .
September 2023 by X405LYpaulh
Lovely Staff but Hotel not so much. On the noisy A22 with Beer garden underneath windows and very hot room. The lovely Staff gave us a fan but it did little. We had to keep the windows open and put up with the very busy road and customers sat in the front.
September 2023 by Marie-Francoise Lauga
A very disappointing experience: My room was dusty, no information in the room, painting pealing off the walls. Bathroom was awful, and surprised that for guest's health something in that condition would be allowed: Im happy to post a video of all the mould around the bath, ceilings and floors. I know the building is old and Im not a fussy person however there is a minimum level of clean needed. I needed another 2x nights stay but had to move out due to the level of dust and mould.When I checked in I arrived with a suitcase with no one that ws available to take the suitcase up to my room as there are no lifts. I had to struggle with the receptionist to move my suitcase upsatairs and of course nothing rolls on carpet. When I left and asked if someone could help me to bring my suitcase down I couldnt believe the lack of customer care...... In the morning when I left my room there was a chair in front of my door... for safety this was not something I expected to see when I opened my door....I tried some food the first night in the bar..... maybe enough comments for now......I now live in Australia however I lived in Forrest Row for many years, the Brambletye is a beautiful building and location however the Hotel needs to be brought up to standard (well the room I stayed in for sure....)Im not a person who complains as I always look at the positives, this was for me a real shock re standard of hygiene and service.
August 2023 by OnAir65980032508
Vile. Initial building and bar/pub area looks decent. We were given a ground floor room, no blind on the window which looks straight out into the car park so people could see in very easily. Mould on the wallpapered bathroom ceiling and the blind in the bathroom was also covered in mould and didn?t operate. The bath was covered in weird chips/marks/stains. The handle to the main door was practically hanging off. The mattress was too small for the bed base and the base was covered in stains.. I dread to think what they were. Cupboards and drawers damage and nearly hanging off. At one point we put the mini fridge on and I thought it was going to explode. It smelt very musky and old. How they have the nerve to charge £99 I will never know. Plenty more hotels nearby that are nicer for sure. Avoid. Any positives? The bed was fairly comfortable and the shower pressure was decent, although avoid touching the shower curtain as you might catch something. Never again.
July 2023 by Destination733337
There were so many things wrong with the room. 1). The luggage rack was completely broken (in two pieces!). 2) No less than four lamps were broken (both reading lamps, the lamp at entry, and one bedside lamp). The front desk told us they?d have this looked to by the maintenance service that afternoon, but nothing happened. 3) If you book through their site, which we did, you reach a page that lists ?Amenities?. On this breakfast is listed. There is no breakfast offered, and hasn?t been for years, we were told. 4) When we asked for a second key, they told us there was none but they would have one cut. They didn?t bother. 5) There were bags of what looked like trash off of the lobby area the whole week we were there. Otherwise an ok place, but there are better options right nearby, we discovered.
July 2023 by Paul Edgson
The staff are always so very helpful and the location of the hotel is ideal. Great for a weekend away.Nearby activities: Plenty going on in Forest row.Food & drinks: Great friendly service a the bar
July 2023 by INJECTION SHERE PANJAB
This is definitely a hidden gem! Traditional style hotel and very very clean, staff was amazing and the food was definitely 10/10.Highly recommended ?
July 2023 by adeleg478
Our room was terrible, filthy, wallpaper peeling off, huge cobwebs, mould in the bathroom, horrendous beds and no regard for health and safety of the guests - not as advertised at all. Complained, got fobbed off but took it further. They sent a ?no show? to booking.com which I insisted was changed. Stay at your peril ?.
