Travel Services in Eastbourne, East Sussex

“Amazing first experience visiting the store, Pedro and manager Karen helped me book my holiday with them, they found and matched the price I’d found online and was very attentive and thorough with details and extras, making sure to find me the best deals available. It was pedros first booking and he did amazing! A long future at TUI for definite! The stress of sorting my holiday is gone and the countdown begins! Thanks so much again! ✈️ See you soon!”

“I've known Charlotte's family for many, many years but I didn't know that she worked in the Travel & Tourism industry. A while ago, my boss was talking about her experience in booking a holiday and how amazing the travel counsellor was - and she mentioned her name and then it dawned on me she was talking about the same Charlotte Duffy that I knew!!! A few months after this conversation my wife and I were thinking about doing a 'big holiday' We'd never travelled far before and Covid had robbed us of the opportunity to travel when we both turned 60 and so, as this was our 40th wedding anniversary, we toyed with the idea of a huge adventure and decided on Canada but had no idea where to start! I then remembered Charlotte and decided to get in contact with her. I messaged her through Facebook and said we had a rough idea of going to Canada but had no idea of where to go, how much it would cost, how to get there, etc - in fact we were completely clueless about everything. She was away on holiday and said she would look into it when she got back. She didn't - she got back to me the following day (!) with a few ideas and asking a few questions about what we wanted to do, to see, to stay, etc. A couple of days later she had produced a full itinerary. Flights, hotels, car hire - everything! We'd had no idea about a budget but she gave us a rough idea of the costings prior to producing the itinerary and she fitted the holiday right into our limit. So within a week of contacting her, we had the holiday of a lifetime booked. She insisted that no question was too stupid to ask and that she would be there to answer anything at all. She stayed true to her word and made everything so easy and stress free - and yes, I did ask a lot of 'stupid' questions. We were due to visit Jasper during the trip- but sadly the town was ravaged by wildfires and the whole town was closed - so sad for all those affected! I contacted Charlotte, whilst we were a couple of days away from Jasper and she changed the destination and booked a different hotel in a different to accommodate us and ensure we had somewhere to stay - she even managed to find a hotel offering a free breakfast!! This was all sorted within a few hours with no fuss, no panic and very much a "Leave it with me, and I'll sort it" attitude. Charlotte is incredibly knowledgeable about her job and goes the 'extra mile' to ensure that her clients are given the best possible service all with a personal touch (my boss can also testify to this!). Twice she sent cards to us, with personal messages - real cards, in envelopes, through the door - lovely! Would I recommend her? What do you think....? She's a consummate professional with a personal touch and the ability to make one feel that they are the most important people travelling! 100% recommendation. People I know have all heard about Charlotte and I will continue to sing her praises to all and sundry. Thank you, Charlotte, for everything. You're a star. Now, where shall we go next? Dunno - but we'll be contacting you when we decide!”

“We have just returned from a wonderful holiday in Halkidiki booked through Select Escapes. Sara provided an excellent service from helping with ideas for destinations and hotel choices to organising flights and transfers. She has excellent knowledge and attention to detail, nothing was too much trouble and she was always available to chat and provide help. I will definitely use Sara and Select Escapes again. Fabulous!!”