February 2023 by Brian Pitcher
Good service on eye tests. Not good on delivery.
August 2022 by Mark Poston
Fantastic service! Quick, efficient and very helpful.
July 2022 by Zoe Wenham
Big shout out to Dayna in Eastbourne Terminus Road?s Specsavers.
She kindly adjusted my sunglasses for me so that they were wearable. She was as pleased as I was when they were mended. What a lovely lady and a great asset to the store. Thank you!
January 2022 by Mark Boakes
Called up to book ear cleaning as I had a blocked ear, told it would be a 2 week wait ?? ? carried on looking and a lovely lady called me back to say they could fit me in after all. 2.30 appointment, arrived seen straight away, 10 mins later unblocked ears and very happy customer, would highly recommend, professional and very efficient service.
October 2021 by Shirley Elizabeth
Always attentive and helpful.
September 2021 by mary cook
Great place for eye examination and Great glasses. Staff are welcoming and helpful
September 2021 by eve peacock
Been with them 10 years. Very professional and staff courteous and helpful. Always see you immediately if any issues.
September 2021 by Zara Gorski
Very quick service and extremely helpful, put my daughter at ease who needed glasses for the 1st time
August 2021 by scott parter
Amazing customer experience technology is great when it comes to eyes!\\nWas impressed from start to finish the staff here all 4 that I saw deserve a pay rise as they were polite courteous and knowledgeable from start to finish.\\nThe 2 ladies on the main desk were welcoming and friendly and made me feel at ease and IMO are a credit to Specsavers Eastbourne and should be rewarded for being so knowledgeable and genuinely interested in your business, the optician was even more impressive and I felt secure he would find me my perfect specs. He introduced me to the sales lady and again I felt totally at ease and felt she really wanted to help me and not just sell me something for monetary gain, I appreciated all the people's help and support here and encourage anyone to try the full eye experience including the amazing camera they use to see the whole eye ! Will try to add a photo once I have my new specs!
June 2021 by Nicola Cresswell
Very helpful and friendly. Got an appointment. Aaron and his colleagues were great. They even fixed the nose rest on my cheap sun glasses which I got from elsewhere and didn't charge me. It's the smallest little acts of random the put a smile on the customers face.\\nThere was another lady who I had a giggle with when we were talking about the good old days.\\nYou have a BRILLIANT TEAM in Eastbourne. Hence the reason why I don't go anywhere where else.\\nSee you soon.\\nA VERY HAPPY CUSTOMER ???
June 2021 by Brian Buckwell
I have used Specsavers for a number of years. However my visit a week ago failed to impress. Patient confidentiality was non existant. The questions and answers could be heard by all in the waiting area. The eye test was nowhere near as comprehensive as previous visits. There seemed to be a hard sell on additional tests for £10. I was quoted £133 for new lenses to be fitted in my existing frames or for £1 extra new frames priced at £99.\\nWill I use again. No.
June 2021 by Katie
The professionalism of all the staff here is outstanding. I haven't been to specsavers in years, mainly convenience but I am very happy to have had my recent appointment here. I'm a slightly awkward person but the staff look after you really well, chat with you and genuinely care. They gave me time to look at all the frames and helped me pick a pair that suited my face, not once was I made to feel like I was taking too long or rush me when I was being a little picky but eventually we found the perfect frames. I'm really happy they took the time to make me feel comfortable and go above and beyond. I won't go anywhere else now!
May 2021 by Lesley Gray
went for a routine eye test yesterday which was carried out very thoroughly and professionally. I needed to choose new glasses and the young lady that assisted me was very good , very knowledgeable in what frames to choose due to my strong prescription which meant even though lenses were to be thinned, there would still be a thickness to them. automatically went to a reasonable priced frame but also showed me cheaper ones. I would highly recommend eastbourne branch. I have used them for many years and always been happy with service
May 2021 by Catherine Herbert
As always a top class service from Specsavers. Using the urgent audiology service I was instantly reassured and I recommend them highly for all their ear and eye services. Simply the best customer service you could wish for
March 2021 by Carole Copping
I had a great experience at Eastbourne branch,from the person who greeted myself and my daughter,Michelle who assisted my choice and the staff cleaning the spectacles, pure joy,and to put the Cherry on the Cherry,due to me unable to collect my glasses,a member of staff dropped them off on her way home.I?m very great full to all at Specsavers Eastbourne.thank you.
