October 2023 by Jessica Hylands
Visited the Eastbourne Shuh shop. Received exceptionally good service from Joe. They didn't stock what I wanted but he went on-line to find them and arranged free next day delivery from their warehouse. It took a matter of minutes and he was helpful and understanding of my lack of technical expertise in having to do something on my mobile relative to the order. I was so pleased as I had visited three other shops previously to be told 'Come back after our next delivery and we might have some' or just a curt 'No we haven't got them'. Thank you Joe, you are a credit to the store. I've repeated my good experience to loads of people which I'm sure will result in some new customers. I realise that if this is the extent of my social banter that I need to get out more but the praise is well-deserved. Thank you! :)
September 2023 by Martin Dodds
Professional and friendly service from both Walter and Nilesh
July 2023 by SJ9876
Staff are always knowledgeable.We were served by Sophie, who was very helpful and patient.
July 2023 by Sar9876
Staff are always knowledgeable.We were served by Sophie, who was very helpful and patient.
May 2023 by Daine Argosino
Today I went into the ?Schuch? where poor customer service was delivered towards me. One of the member of staff took one look at me and immediately voiced our, ?I?m not serving you.? This is not the first time this has happened to me and to make matters worse, it was done by the same member of staff.
March 2023 by Ryan Keogh
I was in today at lunchtime & the guy that served me was fantastic, amazing customer service I?ll be back next time I need trainers
December 2022 by Kathleen Goodwin
Nice shop nice staff very helpful
November 2022 by Susan Keohane
Popped in as friend had ordered trainersGood selection of shoes & boots
October 2022 by Helen Fox
Really helpful friendly staff who tried their best to help me find the right trainers for me. Unfortunately they didn't have them in my size so I went to sport and soccer and got them for £20 cheaper.
October 2022 by Jackie
Horrible service! No effort on even "offer" you different styles. Laziness!
October 2022 by Debbie Richards
Very helpful staff and good range of stock
September 2022 by Lachlan O
Joke of a store! All staff standing around talking to one another, multiple customers in store who wanted help. Mine was given, disgusting to think this is the way this store is run
September 2022 by Patricia Watson
Friendly staff. Great selection available
April 2022 by Neil Brown
Bought quite a few shoes over the past few months. Very helpful staff and good selection.
January 2022 by Stephen Grimwood
Excellent customer service , very helpful
