March 2024 by Phil Griffin
Excellent business.
August 2023 by Peter Doodes
Easily the most helpful, knowledgeable and competent people I have ever had the pleasure we have done business with.
October 2022 by Harry Barnes
Debbie was amazing. I?ve recently lost my father and also dealing with a POA for another family member. Debbie took all the time needed, was courteous and showed genuine compassion for myself and my mother, as did the rest of the team. Thank you to all at the branch. You?re great. I cannot thank you enough.
August 2022 by Fiona-jane Roberts
Rude rude rude rude. If you want to be talked to.like a bit of @#$% get yourself in here. If this was my building society, I'd take all my money out.
July 2022 by John Wilson
Trying to contact branch by phone is hopeless. Line closed at 3pm
May 2022 by Gary Davies
I am hard of hearing and was in the queue to get served. I was sorting information I needed from my phone when the server bellowed at me to inform me she was ready.Her name was Anneka..It got worse to do as much as possible visually but she was just not having itEventually I asked to see the manager.She refused to get herI stepped away and looked for the manager and was then dealt with wellIt's the first time I have encountered such behaviour there to be honest.I suggest Anneka goes on some sort of course geared towards serving customers with disabilities.
February 2022 by Philip Duncan
Totally refurbished inside. Very relaxed way to do banking in branch. Comfy chairs and tables with tablets for online banking. Very nice.
February 2022 by yas par
went to the bank to get statement printed by the bank stamped the old woman behind the counter refused for no reason lying through her teeth saying they don't do it. she totally put me off this bank i found out her name was paula
September 2021 by David Chappell
Many thanks to Ash who has been extremely helpful! He was more than happy to answer my questions, highly recommended!
July 2021 by Tania Coleman
Friendly welcoming helpful staff! Especially the doorman!
July 2021 by josephine batkin
beautiful looking branch
July 2021 by Carolle
Ash rang me this morning to check that I had received a number of items and then went on to answer various unrelated questions and explain the most straightforward way for me to move ahead.Thanks Ash, you could not have been more helpful.
July 2021 by Ian Dove
Staff always welcoming and helpful. Nice to see a business that cares about it's customers. No 'computer says no' here. Well I'm sure there is but I think you understand what I mean.
July 2021 by Luke Starling
Fantastic customer service friendly and welcoming and go well above and beyond with any assistance they provide!
July 2020 by Ken Burnett
Just been to the bank. What brilliant polite and extremely friendly and helpful staff. Thank you.