May 2023 by K K
Wonderfully friendly staff team in Eastbourne branch. Very professional and knowledgeable.I wasn't able to visit for a few years due their opening limitations during lockdown and my working hours.One of my visits coincided seeing an relative and friend. Im happy that no one seemed to mind a hug as we all have been through such a hard time during the pandemic... Always a pleasure to walk into this branch and I look forward to continue my future business with them.
May 2023 by Gavin Oram
Absolute shambles and reminded me of the banks in Venezuela. Went in to deposit some money and joined a queue of 5 people. Gave up after 8 minutes when i was still 6th in line and went down to the Post office instead. More cashiers needed
April 2023 by eve peacock
Ellie was wonderful today, very helpful as I'm moving and needed a lot of paperwork.
March 2023 by Ben M
Yousuf was the name of the colleague who helped me, he was polite and professional. I had a few issues that needed resolving and he understood them perfectly and helped me along the way whilst providing excellent customer service. He is a great role model for your company.
March 2023 by Nikoletta Serli
Very good.
February 2023 by Elmurtada Ahmed
Excellent service
October 2022 by Hugh Lowes
I needed to unlock my PIN and was unsure of the process, worried I might lose my card. Very helpful lady called Donna showed me how to do it without any fuss or bother.Thank you for your good service.
October 2022 by Dos Aas
Always in a que. Everything taking ages, very slow service. Seriously, they need to improve speed service.
September 2022 by Ajith VT
Helping and good service ??
October 2021 by Mia Loveridge
The most awful bank spent 4 hours on the phone and then went into branch and all they gave me the phone number that I was trying to get through for 4hours awful avoid at all costs
December 2020 by Bryony H
Social distancing measures are very good here and its so spacious inside which helps. I was asked at the door my reason for visiting. The bank teller was very friendly and professional.I find this a friendly branch in general.I receive a free movie credit each month - much appreciated.
November 2020 by Maria White
Mixed reviews about our visit yesterday, will start with the negative and leave the best till last. My daughter went into the branch to order a new debit card as she's lost hers, I have all her details on my phone (as her mum neither of us have a problem with this) yet she was put down by the cashier and made to feel as if she couldn't trust me! Daughter told cashier that I'm her mum and its fine, cashier told daughter 'thats not the point and she shouldn't be sharing her details with me!' On a positive note, my 3 year old grandson was playing up, so I took him outside so his mum could get things sorted. There was a member of staff (new zealand/Australian?) who was absolutely amazing and so friendly. Even though we were waiting outside the store he came outside and did his absolute best to put us at ease, offered my grandson a lollypop and tried to cheer him up. I'm really sorry I didn't get his name but we need more people like him! If you know who im on about please pass on our thanks!
October 2020 by Peter Toomy
The best bank in the UK many thanks Lloyds Bank.
October 2020 by Andre Martins
Never again ?
September 2020 by Daniel Gain
Open 930 to 2 in hailsham and finish at 3 in Eastbourne absolutely lazy I do 12 hour days they don't even know the mean of the word "hard work"
