December 2023 by Susan Keohane
Helpful friendly staff
November 2023 by michael Johnston
Nice store with very helpful and knowledgeable staff,the salesman could have not have been more helpful, well done, will visit again if my wife wants more footwear if in the area.
October 2023 by Evelyn Salvage
Superb range, so comfortable and reasonably priced
July 2023 by Tim Reviews
Scott , was excellent, friendly and professional and so helpful. And the other seem friendly and helpful.First time I have purchased shoes from Hotter , hoping they will be Comfortable and long lasting.Would be nice to have a larger range, not cheap so let's hope they are worth it.Will update after a few weeks.?Shoes great very comfortable so far ?.
July 2023 by jasmine wok
Bought a nice pair of summer sandals for £30. They do wider fit shoes which is great as I have size E.
June 2023 by Sue Wickens
A very good range of shoes and sandles. British made which is great. Sadly the shopping experience was a let down due to a condescending staff member. She spoke to me like I was a child.
July 2022 by Brenda Tompkins
Particularly pleased with today's experience at Hotter - an extra 20% off some super-comfortable light shoes. Friendly and efficient attention from Julie.
July 2022 by Pru Whittaker
Always friendly helpful staff. Have bought Hotter shoes for years. Quite expensive, but they last. A shame the range of shoes on display is limited, but they will order and send by post for no extra charge.
June 2022 by Julia Owens
Excellent service from friendly staff
May 2022 by Sharon Holland
This is the place to go to if you have difficult feet, week had spent weeks trying to find the right pair of shoes for my mum, we went to all sorts of shoe shops and other shops but in the end always returning the shoes as her poor little feet hurt to much. But as for these guys they were amazing from begging to end, when we walked in there was 3 people one of them was the Manager and they were all amazing. They have a special machine that you stand on and it works out what is right for you incredibly it really does, then they all got stuck in and finally we found some lovely shoes for her and I would recommend this shop 1000% to anyone.
January 2022 by Marie Gould
Excellent service, had a scan of my feet and then fitted for a style of boot I wanted.Lady attendant agree with me that sizing wasn't quite right (everyone is different)Awaiting my boots to arrive at home address but assured if not right can take back to shop. Very impressed with Hotters service.
December 2021 by Tracie Paczy (TracieP)
friendly staff.
December 2021 by John South
Patronising sarcastic annoying shop assistant in Beacon centre.Shoes .Bought several pairs between usGood quality only use them.
June 2021 by Shirley Cooke
Went to look at sandals and saw a pair I liked in the sale section. Found a 6 and tried it, but realised immediately it was too big. Went to replace the shoe and saw there was similar at ½ à size smaller. Went to the till, left shoe was fetched. I was asked if I wanted to try them on but as I had tried the right foot I knew the left would be OK. Now been added to the mailing list and got email receipt as well as the paper one. Given a Hotters paper carrier bag as well. Pleased to find that I was able to use cash as well
November 2020 by Emma Riley
Great customer service