January 2024 by R Bass
Lovely shop and cafe. Always a treat to have a hot chocolate.
December 2023 by Sarah Perry
went in there to get chocolates for my sister for
November 2023 by Richard Street
Love the hot chocolate.. and the ice cream .. and the chocolates! Loyalty scheme worth joining.
October 2023 by Mark Hampson
There's some fantastic chocolates here, not cheap but well worth the money. Enjoy.
October 2023 by Anything on two wheels
Very nice and the staff is nice as well
September 2023 by C
Very friendly helpful staff, with an excellent range of chocolates.
August 2023 by Helen Fox
A decent selection of artisan chocolates. They're not cheap but that's because they're good quality. Great as gifts.They also serve pretty dam good hot chocolate here with all the trimmings.Would recommend.Parking in the Beacon for cars or street parking for vans or park in Hyde Gardens.
August 2023 by Kathy Goacher
Love this shop, best chocolate ever. ??????
July 2023 by Karthiga Babu
Extraordinary chocolate varieties with a delectable taste. perfect for gifting.
June 2023 by Bluebellplasnewydd
Tried the ?Ultimate? chocolate ice cream on a stick. Chocolate inside and outside with a slight bitter taste and not really enjoyable. On 2nd bite one of the covering chocolate sides fell off onto the floor. Whilst I was wondering what to do all the remaining chocolate also disappeared to the floor. I think one of the problems is that the ice cream was far too cold and snapped on biting. I will stick to experienced outlets.
June 2023 by Naseem Sayed
I had a good in Hotel Chocolate with my wife. This is very neat and clean, services were marvellous
April 2023 by Katy H.
A big thanks to Chloe at the Eastbourne, E. Sussex branch for going above and beyond yesterday.She was unable to make my cold drink, so suggested a hot one or a refund.Chloe made me the large drink of my choice and brought it to my table outside with a biscuit and cream on the side.A big thanks for such a wonderful service!
April 2023 by Claire Holloway
We've visited 3 times and the staff have always been very helpful, engaged and knowledgeable. Their hot chocolate is amazing and the stuff if legends. It's a chocolate lovers haven. It's expensive so join the VIP club for offers that are too good to refuse. Thank you team Eastbourne. We'll be back.
December 2022 by terry purcell
Excellent customer service from SarahLovely coffee and superb chocolates will vist again thank you
December 2022 by Bea s
Hotel chocolat is lovely, good products and a great place to go for Christmas presents.