February 2024 by Jacob Matthew Francis
Always quick and great service ????
February 2024 by Richard Lane
Excellent place and very helpful staff for buying PC replacement memory (ddr3 240pin RAM) and other computer components which are sometimes difficult to find.
February 2024 by Craig
Visited to sell old laptop, staff were friendly, Contact details given and advised about an hour for checks, hour and a half later having received no call I went back and was given the valuation which I accepted as cash, advised not enough cash available at time and to return in thirty minutes, returned and advised still not enough cash and if I'd accept bank transfer which I did. Overall, valuation ok however communication was not great on account of not being informed the valuation was complete and waiting thirty minutes extra for essentially no reason given that I would have accepted a bank transfer had it been offered initially.
January 2024 by Asten from tiktok Howell
Shocked at the price of my phone they offered me 1penny for a small hair line crack under the screen that you cannot even feel, do not sell your phone at cex if there was a 0 star option I would give them that option.I have never heard anything more ridiculous on the website for a c grade phone they would give me £55 the website is completely useless don?t trust cex sell your devices private, like in fb marketplace. I?m never going back completely unreliable price.
January 2024 by Amanda Huggins
Ok but didn't have what we wanted
January 2024 by Nick Red Redmond
Great selection of games, however the prices are higher for 2nd hand games compared to new ones seen on line, hope this is not cooperative greed
December 2023 by Trev Taylor
They don't understand what's on the Xbox CDs that they sell. So when they sell them with no DLC, they mean that there's no equivalent key code in the box. Microsoft don't put cd keys in the box but they know from the cd whether it's been used elsewhere. I wasn't prepared to argue with them let alone trust that they'll give me the same CD pertaining to the box. Ie they had about 8 copies of Destiny for £1.50 and one of them had Destiny Taken Ring ie it's the same game but with the Taken Ring expansion on it. When I approached them and queried, they just eluded to that it's a No DLC all the same. Last year I had to go via resolver to get them to retest 8 hard drives because they said they were all faulty. After complaining, only two were faulty. (They probably weren't but I accepted the issue.)
December 2023 by saada almanthari
Staff are lovely
December 2023 by Richard Taylor
Great staff busy shop well stocked good prices
December 2023 by Ramses Torres Vidal
Good price.
November 2023 by Levi Hockney
Very cool set of technology bits in at the moment.
October 2023 by James Wilding
Once again had a good experience at CeX. Friendly helpful staff who reiterated the process. Called me up to advise an item was not working. Money in back before you know it. Very satisfied.
October 2023 by olivia
went into the shop earlier this week and was served by an extremely rude man, think i heard someone call him craig. he was very unhelpful when i asked him questions about one of my games and it was overall not a pleasant experience. as someone who works in retail too there is no need to treat customers in this way.
September 2023 by Kayla Boucher
My card was stolen and used to charge $214.54 at your store on august 17th and I?ve been trying to have this issue resolved since if someone could get in touch with me to get this matter resolved directly with the merchant that would be great thank you
August 2023 by Arin Awari
Hi, I bought a iPhone 11 Pro at this place and came to know that the battery health was really bad (79%) Before buying this phone I was told that if there was any problems, I could just get it fixed with the 24 months warranty with you guys . So I went to the shop and they tested the phone. They said they tested it for 45 minutes where I could But they only tested it for 12 minutes and saying the The batteries not affected, but then I contacted Apple and they said it needs to be changed . So I have been lied to from you guys (You said you left it on for 45 minutes) When I checked in settings todays usage was only 12 minutes. When I use this phone for meetings within 40 minutes this phone is low battery (10%) . I expected for you guys to change it but what a got is lied to . Once again before buying I asked if there was a problem with battery will it be covered (They said yes) And now they are not
