March 2024 by Margaret Gibson
Excellent service and communication from initial enquiry through to delivery. Thank you, couldn?t ask for more.
February 2024 by Aliabbas Rajan
During my recent visit to Audi Eastbourne, I was genuinely impressed by the quality of cars on offer. Scott, who assisted me, stood out for his prompt responsiveness, thorough knowledge, and willingness to patiently discuss options over the phone. Phil, the branch manager, also ensured a smooth experience with his flexibility and customer friendly approach. Overall, my time at Audi Eastbourne was positive, and I confidently recommend them for their excellent service and vehicles.
February 2024 by Barry Town
I took my aged Audi A4 Avant (1998) in for an outstanding recall. I received first class treatment from the service department, they did the job within the time frame quoted, and delivered the car back to my home fully washed and vacuumed throughout. Thanks to all involved with my car and a special thank you to Clohe for being so kind. I am impressed.
February 2024 by AdrianS
Excellent service and warranty issue resolved quickly and efficiently
February 2024 by Harry Stanyard
Picked up my Q5 Sportback yesterday, dealt with Mark Hodd & Scott Warner who were both brilliant to deal with, very prompt and professional service from the start to collection day! Loving the car! Thank you Mark & Scott, you are both a credit to Audi!
January 2024 by Langton Mavuka
Great service from the service department, they are always available to answer any questions and give advice
January 2024 by Annette Coombes
What another amazing experience from the team at Eastbourne. A seamless 3rd purchase which was nothing short of amazing. You?re made to feel valued, not rushed and nothing is too much trouble. A special thanks to Scott Warner who again went above and beyond exceeding my expectations once again. He is a great asset, professional, supportive and knowledgeable. I would never go anywhere else. Thanks Eastbourne team you?re just the best.
December 2023 by Jake Worth
Called service on Monday for some quotes. Didn't get a call back, called following day and spoke to Damien, who advised he will call back with quotes which never happened. Useless service. When speaking to Damien he advised he would need a hour charge each to test a battery, fit a bulb and inspect air suspension issue. Damien it doesn't take 3 hours to diagnose a battery, fit a bulb and confirm a fault with air suspension, obviously got the palm off treatment.
September 2023 by Mark Brunger
Just picked up our 4th car from Eastbourne Audi and the service and experience was excellent once again. Steven Chudley and Mark Hodd made the process seamless and stress free. Everyone at the showroom was delightful and helpful through out our visits and also helped keep our young son entertained. Will be back again.
July 2023 by Charlie L
Over the moon with my new A3. Jay was so clear with communication and getting back to me quickly, he was exceptionally helpful with any questions that I had about the process. Top customer service!
July 2023 by Sarah Linton
I cannot fault Jay at Audi Eastbourne. I?ve brought 3 cars from here now and every time I go back to Jay. He goes above and beyond for me, communicates with me and always wants the best. He really is the best and if you want a new car, second hand car or what ever you need to do with a car! GO TO JAY!Thank you Jay! X
July 2023 by James A
Inconsistent service compared to other dealers. Purchased a £100k+ vehicle with no gift. Not that I need it or anything but it makes you feel wanted and welcome as a customer. There was bundles of hampers there not sure who they were reserved for but definitely not for someone buying one of their most expensive vehicles. As they don?t value my custom I definitely won?t be back here.
June 2023 by Bev MARKS
Ordering, waiting for its manufacture and taking delivery of an Audi Q3 was a great experience. With so much online info available these days and being an "oldie" (i.e.75+), I must say it was easy to read and understand the car details ("several computers on wheels!") well before taking it on the first drive. It seemed familar and confidence inspiring, within just a few miles.
June 2023 by Martin Schut
During our holiday we had we problem with the remote of my keys of my 2003 Audi A4 convertible.Audi Caffyns where very friendly to help and resync both keys.Thank you again for your quick service.
April 2023 by Darrell Bedford
Wanted to speak to someone regarding specifications as I want to switch from BMW to Audi for my company car, Philip Jackson and Ben Light had no interest in speaking to me what so ever as nothing in it for them as it was a company car they were ?in meetings? absolute joke of a branch buy an Audi yes just don?t buy it from these guys!! Rude and unprofessional.
