November 2023 by Julie Akers
Not the pharmacy, although the staff there are not, as a rule, too customer friendly! Main store. I went in today about 1.30pm, I bought a couple of items. Jobs worth lady on self serve, I so wanted to ask her if she would have liked that I teach her how to perform an injection or a complex wound care on a patient!! This employer was so unhappy in her job! So condescending 'what did I just tell you to do?'!!!Honestly she really needs to be spoken to about customer service, after all, without us, she's out of her job. In my opinion the best position for her to be in. Do have a word with her Mr or Mrs Boots! Julie Akers. Eastbourne
September 2023 by Sesh Govender
Great staff and range
August 2023 by Kylie Barnes
I was visiting Eastbourne for the week. Put my prescription in. Told it'd be 10 minutes. Took my mobile number to txt me when it was ready. It never came. Returned 30 mins later and queued again for another 10 mins. The guy behind the counter in black shirt/trousers/curly black hair ignored me not once or twice, but three times. He didn't even acknowledge me as a customer and completely blanked me. So rude. Where was your customer service? You should be ashamed of yourself. You need retraining!
November 2022 by Ruth Hadfield
slowest place ever, I also dread picking up my prescriptions because I know its going to be at least a 30 minute wait (and that's quick) one time I waited 25 minutes in the queue only to be told 45 minute wait for my medicine. I wouldn't mind so much if its was once in a while but its everytime I go in. once it took me an hour to wait for a prescription once. also very rude staff too
June 2022 by Lynz bubbles
Came to Eastbourne for a break and forgot my inhaler. Marianas the pharmacist was so helpful and gave me an emergency inhaler.
September 2020 by Marina Tomlin
Always have problems collecting my prescription. Poor service
August 2020 by Tess Werling
The staff at the door working today: well done questioning people at the door if they had a mask! Some middle aged men pretending to be on the phone and tried to be difficult, but more staff came and assisted. Great job! (I'm high risk and was waiting outside for my partner)