February 2024 by Pez C
Went into the Boots opticians today, specifically to get my expensive Ray Ban prescription glasses repaired from which I had originally purchased. The store was busy. The polite gentleman took them behind the counter. I had sat down nearby. He then dropped them on the floor, shearing off the arm - clean, thinking I hadn't noticed. He then came over to me and said that these are not repairable, handing them back to me in a plastic wallet. I was lost for words and then he walked off. These cost me a small fortune as they are the best varifocals money could buy, even having the lighter lenses so that I could use them for my sporting activities. I have no spares, so will have to wear an older prescription from now on. Boots are a great disappointmenton this occasion.
February 2024 by Wendy Russell
Never answer the phone no matter which department you call
January 2024 by BJP Electrical
Dealt with Sue in the pharmacy today, she was absolutely fantastic and a credit to the company.
November 2023 by Pippa Boreham
Great staff. The prescription service is second to none.
November 2023 by Paul Dunn
Another nice regular Boots Store where you can get all that you expect from Boots.
October 2023 by Cliff Lickley
Rude, complacent, unorganised and just do not care at all! The worst pharmacy in Sussex. They never ring when their supplier runs out of medication, instead they hand you back the prescription and tell you to go elsewhere.They refuse to answer any of their three phone lines, citing that they are a busy pharmacy if you complain.If you love passive aggressive encounters and unreliability then this is the pharmacy for you.The pharmacist will also promise to keep your meds in supply by keeping some to the side?!
October 2023 by Lewis Davies
Good old boots been around for years and years classic British high street store ?
September 2023 by Richard Benjamin Fletcher
Vert dark inside, most of the lights were off
August 2023 by angela wrate
Great place to park free .and they have an evening pharmacy
August 2023 by Sylvia Cashman
Went there to the pharmacy this morning as I had forgotten to bring my medication with me whilst on holiday for a few days in Eastbourne. The pharmacist was super helpful and managed to sort out my tablets to get me through till I get home. Thank you so much to her. She was so friendly and reassuring. It made all the difference.
August 2023 by Paul Hemmings
Only 2 people in the line.,checkout assistant walked off and 10 minutes later no sign. So I left.
July 2023 by Barry Rabbatts
Went there this morning to speak to someone in the pharmacy department about a problem with my eye .The young lady I spoke to was very attentive kind and helpful. Recommended some eye drops.Very pleased with the service I received. WELL DONE BOOTS at the Crumbles. H
June 2023 by Trevor Mothersele
Staff went out their way to assist us today.
June 2023 by Tim Cooke
Very slow service at the pharmacy, not nice staff
June 2023 by Jodie (Tinytot)
This Boots is always very well stocked, clean and tidy, with staff available to help when necessary. If your unable to find what your looking for staff are always willing to help, whether it?s checking stock in other stores and phoning them to confirm. The pharmacy in Boots is the best one in Eastbourne as you can get emergency prescription medication when everywhere else is closed.