November 2020 by Dave Spinolli
The women on the front counter are useless, they will tell you what ever it suits them on the phone and then laugh at you when you turn up requesting appointments as they suggested.They have no respect for the patients, and lack general skills of politeness and decency, they also have no idea how to act around people with anxiety and depression and think it's some sort of game.They are by far the worst thing about the surgery, everyone else is amazing, hut they need a change of staff and these current front office people should be removed for people with full training or given training on how to treat people with at least an ounce of respect.
November 2020 by Becki Becki
It saddens me to read so many poor reviews. I have been a patient of this surgery for many years and i only have had good experiences. From the reception staff, nurses and doctors; all have treated me with kindness and respect. I do not generally need to use the surgery too often but i am taken seriously if i need the service.
November 2020 by Bob Coleman
Great doctor, who listens and explains things clearly. Reception have always been polite and helpful, whether on phone or at the surgery. Building may be old but a new one is forthcoming.
November 2020 by Milan Wilson
Yes it has wheelchair access until you get inside you're greeted by an old 1950"s staircase with receptionists to match. My last doctor there who has left now, just plied me with pills for over 2 months and unnecessary scans that had nothing to do with my problems. I recently saw one of the doctors who has been there for quite a while and he was extremely professional, helpful and efficient. If the receptionists were the same, I would have given the practice 5 stars
November 2020 by Mar Gil Ferre
I've been a patient for 22 years and I'm very happy with the service they provide
November 2019 by lila east
I found the staff very rude at the reception desk, not nice and helpful at all, they should employ younger ladies with better moods ! No appointment, nobody answer the phone! I had to go very often to the train station walking clinic with my son and wait there for hours! Also after 15 year I have been told that I am not longer welcome at this surgery as I moved house! I am happy to leave and I will do that as soon as possible!!!
November 2019 by Akash Patel
not much point calling it "doctors" when there are never any appointments available. tried calling in for about 5 days everyday same respond "all appointments gone for today". Reception seem like they are forced to work there. always upset. i think its time to change gp for me. wouldnt recommend it.
November 2019 by jessica blazewicz
forever have full !! You can never get a date, custom send to another clinic! just as today they open from 8:30 am so I call to save a sick child, no one answers, the clinic closes, when the receiver probably will be already full! I do not recommend!!!!!????
November 2019 by Ruth Campbell
I am a new patient and am most impressed with this surgery. I have much experience with many surgeries in the UK and am delighted to have found this one since moving to Eastbourne. Thank you team for an efficient service.
November 2019 by Lenie Venter
Reception staff definitely lacks interpersonal skills. This, and the fact that you have to wait 4 weeks to see a GP clearly explains why A&E is overloaded ( often with minor cases).
November 2019 by Loopy Lou
Unfortunately has declined in last year needs updating and now incredibly difficult to get an appointment even for children, certain reception staff are quite abrupt.
November 2019 by jean carlo
The worst ever surgery i ever came across you can never get an appointment when need it !! reception no manners at all ????
November 2019 by raven moore
The doctors are really good. Receptionist friendly
November 2018 by HesperusWreck
Used to be very good before Dr Brown left.Now it's impossible to get an appointment. The new doctor is more interested in hitting targets to earn money than in patient health.Buildings old and shabby and most appointments are upstairs up a very steep staircase. I wouldn't recommend registering here.
November 2018 by OVi
Always busy, can't have an appointment when needed
