December 2023 by Guy Miles
Excellent
August 2023 by Pamela Munday -Chanin
Izzy has always provided professional and polite service ..she is a credit to Barclays and should be considered for promotion...I see her in a marketing role.
July 2023 by Kerry Fitzgerald
Charlotte at Eastbourne branch didn't just go the extra mile to help me deposit a cheque, she went an extra five miles. Superb service
May 2023 by sandile sibanda
Not helping at all
May 2023 by Andrew Elliott
The waiting time to speak to someone is FAR too long. I was with my 80+ year old father and we were left standing in a very slow-moving queue for much longer than an old man should be made to stand. Even I began to struggle.When we were eventually seen, the assistant was friendly and helpful.
May 2023 by Shirley Evans
Totally incompetent, cannot even open an ISA. I have a complaint pending since 11th March 2023 when my ISA should have opened. Still not open on 27th April 2023 . Not interested in loyal members of over 45 years. Metro bank do everything while you are there and their customer service is excellent. Absolutely terrible service from Barclays now.
January 2023 by Naimah Akthar
I wasn?t sure how to leave a review after a phone call to a staff from Barclays but he mentioned he?s in the Eastbourne branch. I spoke to Gary just now, his service was brilliant. He was so friendly and helped me to the best of his ability. I could really tell he was trying his best and he put in a lot of effort to help me. Thank you Gary!
January 2023 by Robin Robards
Done my banking here since I was a teenager staff are awesome so helpfull always ready to help ?
November 2022 by Shaun Smith
It's ok, bit understaffed, but no different to any other bank in that respect.
October 2022 by Janasis
Really NOT HAPPY with the way in which this bank is now being run, no counter service no customer service anymore and forced to use machines when we don't want to!Not efficiently run, and poor management, basically they just don't care. Very glad I do not have my current account here.
August 2022 by Fleur El Hspa
It?s difficult having to queue for one cashier ( unable to do my transaction on the machine) But there is a petite long blonde haired young lady who was abrupt and loud when asking what I needed . Later she spoke to the lady behind me in a very rude condescending manner ( still loud ) with a ?if you don?t like it then go elsewhere ?attitude . Zero customer skills , she needs a behind the scenes role
August 2022 by Flossie77
It?s difficult having to queue for one cashier ( unable to do my transaction on the machine) But there is a petite long blonde haired young lady who was abrupt and loud when asking what I needed . Later she spoke to the lady behind me in a very rude condescending manner ( still loud ) with a ?if you don?t like it then go elsewhere ?attitude . Zero customer skills , she needs a behind the scenes role
August 2022 by Stephen Winter
Luisa was fantastic a great experience.Thank you ?
June 2022 by Dazza Reader
Getting any change was impossible after 2 o"clock, very unhelpful
April 2022 by Tim Watts
If you are a business customer Barclays is not for you. Went into branch as wait on phone line is well over an hour if you are lucky only to be told we don?t deal with business accounts here. Totally unacceptable and in the meantime my suppliers remain unpaid due to their mistakes.
