December 2023 by F D
Nice Waitrose with a lovely coffee shop
November 2023 by Paul Duprey
It is a real shame that our local Waitrose has deteriorated so much in the last few years, as we have always been fans of the John Lewis Group and shopped here for the last 20 plus years. But yesterday the store really hit rock bottom. The list of problems is pretty long .1/ the roof leaks so they have buckets everywhere .2/ There is only one lift in service which creates long queues with trolleys to get upstairs to the car park .3/ There is a chronic shortage of staff only one of the two "deli" counters is staffed during the lunch hour, not surprising when they are apparently paying staff so poorly.4/The shelves are constantly half filled, they clearly have a serious stock issue.Sadly the management team simply do not seem to be able to solve any of these problems, as they have been going on for weeks. Interestingly M and S is going to open a food store locally and Waitrose really need to up their game if they are not going to loose customers very quickly ..
November 2023 by Chloe Skidmore
Parking is always quite full but lovely and clean Waitrose
November 2023 by Sophia Lauder
The staff made us feel very unwelcome and were quite rude to us
October 2023 by David Parmiter
Very efficient; good parking, speedy self-service checkout.
July 2023 by G J
Best Waitrose in town !
June 2023 by Paul O'connor
Sam at customer services is exceptional. We had a problem with pricing. The way she dealt with it was so professional. Always smiling and helpful .
June 2023 by Mark Berryman
Nice selection of ready meals, just what we were looking for. Nice service
May 2023 by Nancy Guo (Brand Account)
Very nice supermarket
May 2023 by Ann Underdown
Very good. For parking etc And coffee shop very good and comfortable.parking for Blue badge as well
April 2023 by Mem Adem
Perfect little stop for a bite and a coffee
April 2023 by Neil Harris
They're still struggling with multiple water leaks in the ceiling and lifts out of action but the store itself is usually well stocked
April 2023 by al mcq
Very good selection of single malt
February 2023 by Martin
Nice quality supermarket with an excellent café.
January 2023 by David Tasker
Although the cafe has recently been updated to bring it in line with the corporate image, the improvements are positive. There is more seating and in my opinion the cafe feels much more spacious. The space is clean and tidy with good serviceAs for the store itself it is bigger than our local store with a wide range of products. Of particular note is the drinks section which is well stocked with a good range of whiskies.
