December 2023 by Caroline Bosker
Very helpful.
September 2023 by Lynda Borroughs
Very helpful staff and pharmacist. Helped me when I wanted advice.
May 2023 by Clive Holt
For the second time my Covid jab has been cancelled a matter of a few hours before , despite booking a month or so before! They never order vaccines for anything in time and cancel most appointments most of the time. Just see all the other similar comments to mine. Go elsewhere always! One star not deserved but least I could give here!
March 2023 by Martin Burke
Really helpful and caring staff
February 2023 by Emma Monckton
I had a doctors appointment on a Friday so thought that Monday would be a good time to pick up my prescription, when I arrived they told me they had received my prescription however had only just ordered it but it should be there the next day. I left them my number so that they could alert me when my prescription had arrived, 3 days go by and I hear nothing so I go to see if they have it but just forgot to tell me... still not there! this time I'm told to call around to other pharmacies to see if they have it. Unbelievable! It has almost been a week and I am still prescriptionless farting around trying to get it!
January 2023 by Neil Conniff
Went for a Covid Booster today. The service was incredibly swift and the staff were very polite.
December 2022 by TERRY OLIVER
If this chemist was a retail shop it wouldn't take too long for it to go out of business due to the attitude of some members of the staff. I was recently met by an obnoxious female member of staff who thought she had the right to speak to me how she liked. She was rude and belligerent. Unlike a shop, the customers here 'NEED' the chemist, and so some staff feel empowered by the position and can treat the customers poorly, probably mimicking their normal indoor behaviour. The owners are to blame as well here as i can't believe they have never come across the mindset i have described within the building. 1 star just because it wont allow me to post zero.
December 2022 by Suzanne Reid
Think it?s more important to chat than serve customers
November 2022 by A Kilby
I had booked my flu jab using the nhs online service, waited a week for the appointment. Booked a half day from wool as I work in central London.On the day of the appointment I left work at 13:20 for a 15:25 appointment. Whilst on my 2hr journey the shop decided to cancel ?all flu jabs due to not having any stock?. In excess of 2 hrs travelling to find out ?I cancelled the appointment at 14:16?.I received no apologies on arrival, just looked at me as if I was from another world.God help anyone who has to use this pharmacy, I pity you.
October 2022 by Maureen Braines
Having made an online appointment for my mum to have a flu jab, when we arrived they had no vaccines!!!!
August 2022 by Barry Longhurst
Very slow at sending out prescriptions My parents had been waiting all day for a delivery of tablets I went down in the end & 3 staff standing about my mums tablets where done but no didnt send them out so she could start them asap I ended up in there for 3/4 hr just standing there what a waste of space, the pharmastist kept on staring at me winding me up even more, Cowley Drive Pharmacy 100% service >>>
May 2022 by john walshe
Staff were very helpful and aided me no end. Good professional establishment.
March 2022 by Charles Scragg
Went in for a blood pressure check up as they are helping out the local medical centre. Very polite and friendly service with no wait time.
February 2022 by Olivia Thomas
1 star is too much for this pharmacy. Rude, unhelpful and unprofessional. I will never use this pharmacy ever again. Well, you should really train your staff on customer service. Shocked and upset is an understatement.
January 2022 by Owen
There was a little red haired girl, I think her name was Vanessa. She was so lovely and had such good customer services.Quick efficient and the best pharmacy in brighton. Would definitely recommend if you need a local pharmacy.
