April 2023 by chocolatepigs 250
Went to pick up an order and ended up going at a very busy time. When I asked about the order I was told it could be a bit of a wait due to the rush of customers but they still had my order to me within a minute or 2. Didn't get the name of the person who helped me but they were wearing a Green Day American Idiot t-shirt. They were super helpful and friendly, answering every question I had with a positive attitude (as someone who works in retail I know how hard that can be when working in a busy shop).\\nIf you were the guy wearing the Green Day t-shirt, thankyou for the great customer service! (also incredible taste in music)
March 2023 by Joe Nichol
Really friendly and helpful staff good range that is responsibly priced
November 2022 by Duncan Latimer
Staff super helpful and quick with my order. Nice selection of shoes too, more pricey than sport direct but better quality
August 2022 by Sasha Whelan
Went today with my boyfriend and was greeted kindly at the door by Archie who then served us and helped my boyfriend with getting the sizes he needed. He was very polite and kind, easy to talk to and had a great laugh. Made the experience lovely and got some amazing prices on shoes. Archie also showed us the shush club discount and we used that with our purchase.
August 2022 by Alex Kapp
Very nice and helpful staff. Chill shopping experience.
August 2022 by Pops
Really friendly staff, good mix of trainers with good prices.
August 2022 by R Gee
Excellent service as always and they had what I needed too? thankyou
August 2022 by Penny Pen1
Excellent service as always and they had what I needed too? thankyou
June 2022 by Luke Redfern
Great experience, clean, spaced out and plenty of staff. Connor, who served us, was really helpful and friendly to speak to, striking up a conversation quickly. Thanks Connor! We'll be back.
October 2021 by Trudy GP
I was helped by a most charming young man. Even got a lovely bag on the house.
September 2021 by Charlotte Cox
Bought some sandals, tried in store and they seemed to fit fine. After walking for 30 minutes I had the most awful blisters I?ve ever had in my life, I still have scars even though it?s been weeks since I put them on. Sent them back for a refund because the size up wasn?t in stock for an exchange. The communication was dreadful, I sent pictures of the blisters and the scars that remain because of them. I never got a reply and they sent the shoes back without even telling me. Avoid Schuh, so many better options with much better customer service.Update: Schuh replied asking me to email customer services. I have done so twice, it has been 3 weeks and I have not had a reply. A complete joke, definitely suggest going elsewhere.
August 2021 by James Mayers
Very polite and attentive staff in this store. I required some shoes in a certain size, and a member of staff was more than happy to help. I'll definitely be back here next time.
July 2021 by Carrie Deane
First day back shopping went to Schuh to buy trainers i describe them they didn't have any in stock but showed the correct ones on line. This was yesterday and my shoes just arrive first thing the next day. The staff couldn't have been more helpful and friendly. Well done I will definitely be shopping with you again. Outstanding customer service.
July 2021 by Salma Richardson
Josh has been so amazing and excellent in supporting me find a pair of good walking trainers to wear at work. I commend this young man for being so helpful and it really reflects well on this business.
September 2020 by Robert Cantu
The shoe collection is OK, some nice styles at affordable prices. But I was trying shoes from the display and nobody approach me to see if I needed a different size or the pair of the shoe. I actually wanted to buy some boots but left empty handed. All staff were too busy chatting behind the till. I wouldn't come back to be honest.
