October 2023 by Skybluey 217
Very big sainsburys with usual layout. Always busy but checkout is usually very quick. Large range of products and middle pricing range.
October 2023 by Sven Rufus
Exactly what you expect from a supermarket. Stuff for sale, too many people, too few checkout staff. Much prefer my local corner store and greengrocer but they don't carry all the lines so here I am.
October 2023 by Purplescorpio
Fairly good store. Seems cramped compared to the West Hove store. Not as clean and organised either.
September 2023 by Iso Aplin
It is a Sainsbury's! It is fine, there is a travelator to get in, which is always fun! Quite a small store, but has a sarnie for your lunch easy peasy!!
August 2023 by Zak Barnard
Date: 28/8/23Approx time: 11.15amI visited this Lewes Road Branch today and paid at the self service tills. There was one lady (short, grey hair) assistant and it was a busy time. There was also a male assistant (tall, brown hair) opposite my till assisting another Gentleman with his till. It had a coin issue and the assistant was getting stressed as the problem seemed to not solve.Meanwhile, my till called for assistance, the Lady assistant was at the far end and I patiently waited for her to come over to me. While waiting, other till lights came on in-between her coming to me so she felt she had the stop and help them first. I totally sympathise with her, she seemed alone and it was very busy.Having waited there for quite a while, I felt frustrated, so I made a comment to my husband saying "They should have more staff at busy times!" (this was directed at management and NOT Staff!!) to which the very stressy male assistant opposite me, kneelin on the floor trying to fix the till, came over to "help" rudely commenting that "I'm trying to sort that till out, I can't be everywhere at once!". I was shocked, I calmly asked him not to be ratty and I explained I was not referring to him. I was not expecting any help from him as I could see he was busy!He did what he had to for me at my till and went back to the till he was trying to fix. What I'm disgusted about is the fact that he carried on commenting what happened with me with to the Customer he whose till he was trying to fix!!! And they both laughed!!!I work in retail, I know about the staff cut backs, my comment to my husband was out of sympathy for the lady assistant and frustrations towards people in the head office who make ridiculous decisions. This man today, just assumed the worse, which would have been quite understandable as I could see he was already stressed, but what is unacceptable is that he proceeded to carry on commenting about me to his customer. And I could hear it, and so did other customers!!Very poor customer service!
August 2023 by Katie G
Hot counter has gone massively downhill. Rubbery/overcooked food and the selection is worse now. Barely any rotisserie chicken etc. I don?t understand the pizza counter - it is barely ever open. When it seemed to be, with toppings out etc, the man said it was closed and went in the back room to just sit there - I have a feeling the man at the hot counter isn?t too fond of his job Sainsburys. ?
August 2023 by Richard Gray
Not a bad shop by any stretch but I must knock at least one star off for the absolutely shocking men's toilets.With one lonely toilet, no soap dispenser, tired walls and a partially-exposed toilet roll holder, this could be the bleakest toilet I've ever experienced. Upon entry you almost feel as if you've been ripped from the warm, familiar embrace of John James Sainsbury and have been cast out into the biting cold.With no natural light nor decoration for company you're simply left with your own thoughts, which typically move towards "this is awful", "where's the soap" and "how has it come to this".
August 2023 by Mellyn Taylor
A big Sainsbury's, you can't really complain about that. Great options and I found everything I needed every time I've been there. I've also never had to wait long for self check out
July 2023 by Maria Ruxandra Ifrim (Rux)
You can genuenly see that there has been a change in management style. The store is always all dressed/faced and the colleagues always happy to help. You can spot the managers working alongside colleagues. And it's pretty stocked even at peak times.
June 2023 by Daisy Dawes
Helpful staff, I do always find it difficult to find what I need in this shop
June 2023 by Life with Rux (Rux)
You can genuenly see that there has been a change in management style. The store is always all dressed/faced and the colleagues always happy to help. You can spot the managers working alongside colleagues. And it's pretty stocked even at peak times.
June 2023 by Adrian
Sainsbury's is one of the better supermarkets in the city but I would like it if this store could be a bit more professional, less hectic and open more checkouts (sometimes all are closed and staff are just sitting about)
June 2023 by rordrawings
Terrible customer service was trying to get Lunch before my bus to work, none of the self checkouts were operating asked a person to serve me and they walked away ignoring me asked security if I could buy food and they didn't let me because they don't open till 11 but let people in for some reason from 10.45??
June 2023 by lauren somers
Is what it is to be honest, seems a bit limited tho but it's a little one so
June 2023 by TheHendersonshow
No lift still disables how need it or get bugs trolleys up gotwich hard when u got pull wagon but got some range off stuff wish biger one
