August 2023 by Jeanne James
BN2 5FG - Yet again a neighbour has had to give me my mis-posted mail!? For 4 months I've been getting mail for addresses half a mile away, I'm always getting other people's mail. I'm also getting angry calls from B & H City Council about letters that I've NEVER received. Also - and this is critical - HOSPITAL APPOINTMENTS LETTERS I never get, meaning that I missed an oncology appointment!???? Beyond furious! Whoever this private, useless company employs to do my/our mail should be prosecuted; The whole company should be prosecuted!????
August 2023 by yehia tawfik
I?m really not happy about the new schedule hours from 8 to 10 and from 4 to 6 !? Really !? How I can manage to send or receive and keep using this service between this hours I kindly asking to keep it as it used before.your services is highly needed and with affordable price and great customer service I don?t want to change to any other courier. Thank uou
August 2023 by Joe Blake
Absolutely ridiculous. We have missed a parcel for 2 day apparently. We have left notes on the main door to the flats and our flat door. They don't ring each doors buzzer just get in the flat and are flat has 2 fire doors so you cant hear when someone kknocks. You have to knock hard or ring buzzer. Still unless. If they can't read a note then how can you expect them to deliver post!!! ridiculous. We have missed a parcel for 2 days, apparently. We have left notes on the main door to the flat and our flat door. They don't ring each door buzzer. Just get in the block of flats and are flat has 2 fire doors so you can't hear when someone knocks. You have to knock hard or ring buzzer. Still unless. If they can't read a note, then how can you expect them to deliver post they are useless!
July 2023 by M Rahman
Worked for them through an agency. A lot of the employees dislike us agency workers. Will no longer come here.. disappointing. especially when they are short staffed! Ungrateful people. Always causing problems about the parking for agency workers.
July 2023 by Electro Christ
On 5 got 4 parcels...one missing. Person did not gave me one that was about £100... better chceck if they give You all if you purchase more stuff. When I get back they said It was delivered and ignore me... theft
July 2023 by Elke H
I received very friendly and prompt service. Cue was minimal, only two people there both of which were already being served.
June 2023 by Tom Shenton
This service gets worse went to North Rd to collect myself I had lots parcels and letters due to no post being delivered for whole week someone get things sorted
May 2023 by Shihab Shah
Very friendly staffs and quick service. No queue in the morning time, Can't say about the other hours of the day
April 2023 by John Goodman
Good fast delivery, friendly staff
January 2023 by STEVE JC
I had parcel to be delivered, it csme to my home snd card out through door !! I have been in I checked door bell ( new system ) all works perfectly ? Why do Amazon always deliver and ring door bell ? Even Hermes manage it ? But out good old British snail delivery service Csnt manage to carry out this simple action ????It?s not the first time British mail has done this either .I am concerned that Amazon seem to be having a easy to destroy competitors .Why are British Mail becoming so poor are they just wanting these companies to destroy there good name by not doing a first class job ?Do they realise if they do not go there job to the standard expected there jobs will be on line snd we will lose this once top service !I will now have to go into town and collect the parcel costing more time snd money to British mail.All it takes is a simple press of a door bell and the customer csn open and collect ?Or is it it?s raining and it?s easy to do a card and push though saving effort and time?I?m very sceptible as Amazon and others seem to be able to ring the bell !!A very unhappy customer .
January 2023 by Andrew girdler
Fantastic service, super friendly staff, always helpful no questions asked - support these workers, and their right to strike for fair working conditions
January 2023 by gino pontillo
Hi, is there a contact Tele number for this sorting office. I posted a parcel from Liverpool on 11th dec second class signed for and it has nt arrived at address in coldean area.
January 2023 by Elliot McBride
We need to highly value the service these hard workers bring to our lives. I support them in their industrial action - and we need to have patience during this busy time of reduced service. I would urge the government to adjust their income accordingly
December 2022 by Jordan O'Dea
Royal mail is hands the most usless organization in the uk.
November 2022 by Hannah Horton
Paul Lloyd on the front desk at North Rd Delivery office was extremely helpful and went above and beyond to find my lost parcel for me. Thanks Paul!!
