July 2025 by roman gotch
Rude old man behind the till. Extremely unhelpful, was unpleasant to deal with the moment I walked in. Wouldn?t even say hello, had a face of a slapped arse and was giving me attitude for no reason, furthermore did not help me at all with what I needed. Was sulky and was extremely unprofessional and gave off some what aggressive vibes, do not recommended and based on other reviews it sounds like they dealt with the same old bloke. Made me feel extremely unwelcome and just as if I?d ruined his day when I was simply trying to make a foreign transfer and add money in his pocket, I feel as if he did just didn?t like me based on my appearance because I was nothing but polite to this sulky old man and he should know better then to treat any customers with that little respect when running a business. If you need help with sending money abroad, DO NOT COME HERE.
July 2025 by ????? ??????????
I really like this store. I always find everything I need there. The staff is always quick to help. Today, in the store in Brig , Luda helped me choose paint for the radiator. Very polite and attentive. Thank you!
June 2025 by Danai Petrou
Helpful people:)
June 2025 by I. Petrou
Very friendly and approachable staff, especially JJ, he really helped us find the right type of materials for our diy project and he explained their offer system.
June 2025 by CHRYSOULA FRAGKOULI
Good store, wide selection of goods, very friendly and helpful staff, especially JJ. Thank you!!!
January 2025 by Wohnung Lindenstrasse
Ok for a quick buy. If you want competent and friendly service, there are better places including other Robert Dyas
September 2024 by EuqinuX
I went in to buy a remote control... It's locked on the rack... no staff around, so I've had to leave. I'm sure many TV remote get stolen daily as they're such a hot commodity ?
March 2024 by gaetano giusa
Thank you Mark for helping me with my kettle!
February 2024 by kels jess
Today I came into Robert Dyas on Western Road to return a parcel with DHL. I had never used DHL before and found their process to be much more complicated than other providers I was used to. My partner and myself weren't even sure we had the right documents and were worried the parcel wouldn't be sent back in time. Lucky for us, Steve was extremely helpful and knowledgeable about the process. He went above and beyond to ensure that the parcel was with the DHL delivery man within 10 minutes of our interaction. Super grateful and thank you Steve for being so friendly!
December 2023 by Paiva Rotti
I was helped today by the red-haired girl (I forgot to ask her name) and she was so incredibly sweet and helpful. I saw her being super chatty and helpful with other customers too. I will definitely try to shop at Robert Dyas more because she just left such a good impression on me.
December 2023 by Imran
Great products, great staff and great service. Robert Dyas at its best!
November 2023 by Matthew Moore
Rude and aggressive. I asked a member of staff to ?unlock? an item that I wanted to buy (they lock items upstairs as they clearly have theft problems-staff to lazy to be upstairs?). When she admonished me for trying to take the item-very expressive on ?I told you I was going to get the magnet?, I explained that she was rude and I did not want the item any more. A rather aggressive male colleague then chipped in that she was not being rude and attempted to intimidate me by his close presence. So, no marks for customer service and it won?t be long before RD goes the way of other high street shops.
June 2023 by Christopher Tilley
Good store, wide selection of goods, very friendly staff.
February 2023 by William Axtell
Really great little store! They pack a lot in and the staff are lovely and helpful.
January 2023 by Brighton Phil
Friendly and helpful staff.
To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.
Still, I useful shop and a good way to get bits and bobs in an actual shop.
