December 2023 by Paiva Rotti
I was helped today by the red-haired girl (I forgot to ask her name) and she was so incredibly sweet and helpful. I saw her being super chatty and helpful with other customers too. I will definitely try to shop at Robert Dyas more because she just left such a good impression on me.
December 2023 by Imran
Great products, great staff and great service. Robert Dyas at its best!
November 2023 by Matthew Moore
Rude and aggressive. I asked a member of staff to ?unlock? an item that I wanted to buy (they lock items upstairs as they clearly have theft problems-staff to lazy to be upstairs?). When she admonished me for trying to take the item-very expressive on ?I told you I was going to get the magnet?, I explained that she was rude and I did not want the item any more. A rather aggressive male colleague then chipped in that she was not being rude and attempted to intimidate me by his close presence. So, no marks for customer service and it won?t be long before RD goes the way of other high street shops.
June 2023 by Christopher Tilley
Good store, wide selection of goods, very friendly staff.
February 2023 by William Axtell
Really great little store! They pack a lot in and the staff are lovely and helpful.
January 2023 by Phil Pool
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
January 2023 by Phil
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
January 2023 by Pony of Moderation
Friendly and helpful staff.To be honest, I used to find the DIY section with various tools, hardware, basic electricals etc really useful and a good way to avoid going to B&Q or similar. But, it's getting to be less good for that sort of thing.Still, I useful shop and a good way to get bits and bobs in an actual shop.
August 2022 by OLIVER THOMAS
All employees were very helpful other than Dawn who had appalling customer service skills and was just plain rude.
August 2022 by Konrad
Nice, friendly customer service. Bought what I was looking for.
July 2022 by Gill Wales
Valuable store to have in the neighbourhood. Good range of products, very helpful and knowledgeable staff.
June 2022 by Max Cooper
Everything I buy from here breaks and it?s expensive compared to elsewhere
May 2022 by Chris Haines
A useful, cheap and cheerful place to get all sorts of bits and bobs. From kitchen appliances to gardening supplies, they have a wide range of products. I got some handy lightbulbs from here
May 2022 by jon ST. John
online checkout system CRASHED twice causing me to spend a good deal of time filling in forms again, then despite delivery being free with orders over £50+ promo code i had to tic £4. standard delivery box,then paypal wouldn't let me checkout,unless i signed up with them(not needed) and robert-dyas wanted me to sign in, join up to their news letter. i still couldn't pay at checkout! {so Here i am}throughly P'ed off,having wasted most of my day-& still no products! thank you Robertdyas.co.uk?
January 2022 by namyelus do
we just bought juice maker from western road Brighton branch and we did not like performance of product so we went to shop for return product and they did not open products box, they did not look in; product good or not and just said is that wroking, yes so did you plug in, yes so if you did plug in we do not get back product! what? if product is not good for you or not good working ? no problem ! did you plug in that is it! No return! nonsense !they did not accept product! ok. that is not food or drink and if use product many times or any happned to damage on product etc. we understand; but very simple example that we just said when you buy any shoes or clothes from shop do you try that of couse and you did not like shoes or did not comfortible etc. SO you use that shoes in it? yes but you give back shop! not good for me and shop is accept it return..what about you? NO, poeple can try product inside shop Robert Dyas before buy ? NO!so you are playing gamble with people.. then after buy product good for you or not? that you destiny?! where the customer right? horrible?!
