March 2024 by Nigel Harrison
I?m here with a friend and he wants to make simple transfer from his NatWest to his Monzo account. He was advised a 5 to 10 minute wait but we are still waiting after 30 minutes.
October 2023 by Hi Larry Gowar
Very Helpful
October 2023 by George Gowar
Very Helpful
October 2023 by Robert Flaherty
Brilliant service...staff very polite and friendly.very helpful and understanding.Pleasure tu go there .
October 2023 by Tony Lees
The best and most comfortable bank I have ever been in. Superbly organised and with attentive staff and comfortable seating. Recently refurbished, it is 21st century banking at its best
October 2023 by M (MelArky)
Pay in on Sundays via dedicated out of store ATMs were a lifesaver for me with friends paying me in cash xD
September 2023 by Matthew Trout
Wouldn?t cash a cheque they issued themselves?
November 2022 by john Nicholls
Never open
November 2022 by Sam Tully
On the off chance they're open then you'll be waiting, waiting & waiting to be seen by someone. Only redeeming feature is the staff are nice, when they can find the staff that is!This bank is barely functioning , sort it out please.
November 2020 by Charlotte Carter
Went in and a really lovely man from NatWest helped me out. Having had bad experiences in the past, this man put my faith back into my bank. He seemed happy to help me, listened to me and did it all with a smile on his face.
November 2020 by Tony Mould
Terrible queues and supercilious staff!!
November 2019 by Andrew Palmer
Very helpful. I wasn't on top of my finances and had a large standing order coming out from a cowboy letting agent. They couldn't be more helpful with their advice.
November 2019 by Osprey House
Terrible mortgage service and inept phone line staff..dealt with them for 2 years and always a long wait and unable to answer questionsIf you can get a mortgage elsewhere I would advise this
November 2019 by tommo p
Had an absolute nightmare with the fraud team not doing their job correctly, but have to say the guys in this branch went above and beyond to get it sorted absolute credit to Natwest, thanks chaps
May 2019 by Aaron S.
This Natwest location is well and truly still open, so I don't know why it is marked as closed, it is their "Brighton City Centre" location, located inside Churchill Square Shopping Centre. Opening hours of 9:30 am to 5 pm, opening half an hour later on Wednesday's, and opening half an hour earlier on Saturday's are pretty common and generic for a bank, still for me closing at 2 on Saturday is really poor and unreasonable, considering almost every other bank is open until at least 4 pm nearby, with the exception being Nationwide which closes at 3 and Metro Bank, the closest rival which is open until 5. Considering this is a mall location which isn't too common for banks, especially in Brighton, the decor makes you feel like you're in an actual Natwest store, with a good amount of seating and basic banking machines for doing everyday activities. The staff could have been a little more outgoing and helpful, yet they did seem to be busier as anticipated and in need of another staff member or two. 3* - Let down by staffing levels and opening hours. They do also have coin facilities which many banks seem to be phasing out either completely or with machines.
