December 2023 by Ali B Hasan
I had great efficient service
December 2023 by Nell Murphy
Jackie was the most patient, tenacious, and helpful person that I could have hoped for. She found solutions where I could see none. Over and above. Thank you.
August 2023 by Audrey
Went quite reluctantly this morning, as I was expecting lots of queuing. No queue at all, all sorted in 2 minutes with a smile and sensible advice. Thanks Liz, you were fantastic.
August 2023 by Ethan Jaiswal
Had a meeting organised for me with Rory after phoning the Lloyds helpline. Was told on the phone that my particular issue would not be easily solved and was therefore not very optimistic heading into the branch. However, Rory got straight to the point and told me he?d be able to resolve the matter within 24 hours and clearly explained everything I needed to do. I received a follow up call a short while after I left confirming everything had been done on his end and that I?d receive confirmation in the post of this. Great experience!
August 2023 by Gary Tan
5/8/23.Great Service from Door Staff.
July 2023 by Sohail Shaikh
Great service provided...
February 2023 by jie Catherine
The advice from overseas students ?This bank was not very friendly to international students, which wasted a whole afternoon of my time. The staff asked me to register online. After I filled in all the information, the jump page kept showing errors, and I probably filled in it more than ten times. I informed the bank staff of the existence of the problem, and at first they said they could help me solve it, only to inform us that they did not have the authority and told us to come back tomorrow. I guess that's a bad attitude to show up tomorrow?
February 2023 by Alicia Xia
Wasted a whole afternoon, experienced racism from the staffs.
December 2022 by Chase S.
Steals money from people they don't like. Commits Grand Larceny without a care in the world.
November 2022 by Dee M
Nice enough but WAY understaffed. Had to wait at least 20 minutes and the queue wasn?t enforced at enquiry (temporary?) desk so it was confusing for customers. I felt sorry for the staff having to work under those conditions. Lloyds used to seem much more professional. I?ve been banking there for over 30 years but now that they are closing branches all over the place it?s becoming harder to remain loyal. Special shout-out for Liz who helped me, excellent service in a stressful environment. Thanks, Liz! Without her this review would be one star.
November 2022 by peter wilkes
Been with for meny years always willing to help when needed
October 2022 by Chris Films
Rude old lady staff member who wasn't very patient with my disability
July 2022 by FEBIN JOS
Very bad approach
July 2022 by Terry Mercer
Helpful
May 2022 by D Montebello
Nice enough but WAY understaffed. Had to wait at least 20 minutes and the queue wasn?t enforced at enquiry (temporary?) desk so it was confusing for customers. I felt sorry for the staff having to work under those conditions. Lloyds used to seem much more professional. I?ve been banking there for over 30 years but now that they are closing branches all over the place it?s becoming harder to remain loyal. Special shout-out for Liz who helped me, excellent service in a stressful environment. Thanks, Liz! Without her this review would be one star.
