July 2023 by DA H
A few weeks ago my wife broke the bracelet on her favourite Citizen EcoDrive watch. We took it to James, who could not have been more helpful. He found a suitable link and fixed the bracelet within a few minutes. He refused to accept payment, though my wife insisted on buying him a couple of coffees.Excellent and very pleasant experience. You can tell when somebody is genuinely interested in helping, and James is certainly one of those people.When my vintage Omega is ready for a service, James will get it. Highly recommended.
July 2023 by clare finn
So pleased to have a star like James Ross in our community. Called in unannounced to the shop and he repaired my treasured watch there and then. Top class service with a smile. Thank you!
July 2023 by Amanda Hetherington
We have always used James Ross Jewellers as they provide such excellence personal service. James fixed a watch that belonged to my Husband's deceased father. James did this with such care and attention, which we were very grateful for.They are our 'go to' family jeweller for purchasing top class jewellery and repairs. Not only that James supports many local charities to make a huge difference in the area.We would always highly recommend James Ross Jewellers.
July 2023 by Sue Harris
James Ross is a wonderful supporter of local charities from hosting charity events to providing auction items. He is a very generous person. From the people I've met at events and local networking once you've visited his shop once you'd be unlikely to go anywhere else.
July 2023 by Gary Salt
Highly rated Jewellers. Have known James Ross for quite a few years and his service, expertise and personal skills are first class. Would highly recommend.
July 2023 by Jaguar seven
On the 12th June 2023, I was standing outside James Ross Jewellers, having sought shade under the canvass, so I could see my mobile screen clearly as I was typing a text, when a bald -headed, old man with a grey beard and big belly came out of the shop, locking the door behind him. He started physically invading my personal space, standing as close as he could, walking all around me like some weirdo. I asked him if he was trying to intimidate me to which he replied that he "enjoyed intimidating women and being violent to women". He reiterated this a few times.His odd behaviour caused me much distress and fear because it wasn't normal.All I was doing was minding my own business and just typing a text when I was approached by this antisocial individual.I would not recommend, especially to any females.
June 2023 by Carolann Anscombe
James is lovely and helpful, and has made me the most beautiful ring thank you I?m over the moon
May 2023 by Esther Barnard
What a work of art. Very welcoming and has completely brought my ring back to its original look. I am overwhelmed by the quality of work and re-sized another ring. Would highly recommend. Thank you so much.
May 2023 by Howard John
Purchased a watch from them recently. James was helpful and put me at ease! Beautiful watch, although have had to wait to wear it as far too big for my wrist!Thanks again.
April 2023 by Daniel Daly
Amazing shop, both knowledgeable and willing to help. My go to for everything jewellery related. Beyond five stars
April 2023 by wedding and events video
James Ross Jewellers I could'nt recommend enough. Wonderfull customer service, excellent products and very helpful and knowledgeable. The place to go for a quality timepiece!
April 2023 by Julie Millward
The most amazing experience!! I asked James if he could make a new ring out of my late parents wedding and engagement rings. He stated this was no problem. I now have the most amazing gold band inset with 7 diamonds. Thank you so much! It?s beautiful and I shall wear it all the time.
December 2022 by maria giovanna
I highly recommend James Ross Jewellers. I took a very expensive watch into a different place to change the battery and they totally ruined it. Went to James Ross to see if they could do anything with it. Picked it up today and the back of the watch is like brand new. Always use a reputable jewellers who know exactly what they are doing. I will now not go anywhere else to have my jewellery repaired. So happy and pleased with the outcome. Thank you very much.
December 2022 by hailey gill
There?s not a thing about watches James Ross jewellers doesn?t know. So so knowledgeable and honest too. Wouldn?t buy a watch anywhere else. Thankyou for everything
November 2022 by jimmy bob
Highly recommend!!! James Ross jewellers went above and beyond to repair and restore my vintage Rolex. I initially struggled to find anywhere who would even look at my watch but the minute I spoke to James on the phone I knew this place was the one. They did a fantastic job all round and responded to my messages instantly. Can't recommend this jewellers enough. Thanks guys.
