October 2023 by Philippa Bramley
We were getting a take away hot chocolate after a sea swim. Great taste; I have coconut milk, and wonderfully hot. Just what you need after a cold water swim
August 2023 by Manuela Schilliro
Always a beautiful and yummy experience at Hotel Chocolat in Brighton! Quality and kindness are always there. 100% Recommended!....and the cappuccino is lovely! ?
August 2023 by Katy H.
A big thanks to Naomi for double bagging my hot chocolate sachet box today, as I said I wanted to add shopping to the bag! :)
August 2023 by Jord Harris
Wow I just had a weeks vacation in Brighton from oxford and all I can say is I loved visiting this branch of hotel chocolat so much as I love the products and teas they serve but more importantly the staff here were so amazing and welcoming and friendly especially the short curly haired young lady in the shop she was really very friendly and had a great personality and sense of humour. I had a laugh with her and said the staff at the Brighton store are much much better and friendlier than the oxford store. I will be back again soon!
August 2023 by Tim DW
Wonderful chocolates, perfect as a gift. Great hot chocolates. The cocoa whip is delicious ? Friendly, helpful staff.
July 2023 by Tim Darlaston-Williams
Wonderful chocolates, perfect as a gift. Great hot chocolates. The cocoa whip is delicious ? Friendly, helpful staff.
May 2023 by David Andrews
Always great. Brilliant service. Brilliant products
April 2023 by Anne Marie Brihoianu
Very friendly and helpful customer service ?
March 2023 by Susan Friend
What is not to like about Hotel Chocolat, frequently shop here.Love it ....
March 2023 by Tim Stamp (Stampy)
Closed at 5pm despite saying 6pm on Google.
January 2023 by Soha
Absolutely loved the classic chocolate milkshake. The flavour was very rich. The chocolate cream was too sweet. If you?re someone who doesn?t like milkshakes very sweet, take it without the chocolate cream. It was pretty heavy but delicious. You can also try their soft serve ice cream. It had a unique test. ??
January 2023 by Soha Ghazi
Absolutely loved the classic chocolate milkshake. The flavour was very rich. The chocolate cream was too sweet. If you?re someone who doesn?t like milkshakes very sweet, take it without the chocolate cream. It was pretty heavy but delicious. You can also try their soft serve ice cream. It had a unique test. ??
December 2022 by twig0748 *****
BELOW ZERO SERVICE.Walked in queued at counter I was the only person.The young man was cleaning coffee machine he ignored me, turned around looked at me didn't say a word ignored me again, then another staff member came out from the back of the shop ignores me starts tidying shelfs after waiting 10mins I left appauler by the rude staff will not return.
December 2022 by reelingrider
Visited this store today and must say we were served by Lydia she really was very sweet and friendly she couldn?t of been more helpful and nothing too much even though the shop was very busy .. she even made time to give my friend a demonstration of the velvetiser which has convinced her to purchase one . She is an asset to the company .. well done and Thankyou
November 2022 by Mr M
I've been a customer of Hotel Chocolat for many years now. Other than the very premium pricing, I have only positive things to say. I have purchased many of their products over the years and have always been happy. The variety of delicious products is great and if I ever have a problem deciding what to go for the friendly and knowledgeable staff are always happy to help. There are plenty of beautifully presented gift options available however I mostly stick to the modestly packaged "selector" range as this is the most economic way of enjoying their produce. Recommended.