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7AM - 8PM
Unit 2B
Hardware Stores
“Had a set of keys cut. First use one broke in the lock! Dockerills sent their locksmith round that morning and everything was sorted and I had a new key inside of a couple of hours. Stellar service.”
“Today, after I finished work, I broke the key in my padlock for my e scooter and was in a panic and getting distressed. I went to your Brighton branch, praying that they could help.
The customer service assistant, John Paul, was amazing and told me not to worry and he would sort it out for me with bolt cutters and a new padlock. He checked the stock and found what would be a good match for me.
John Paul could see how panicked and distressed I was - I was almost in tears - and he went above and beyond to help.
I would like the manager of the store to know this and for him/her to give praise and recognition to John Paul for everything he did to help me in my time of urgent need. I am so very grateful for all his help and felt that this needed to be passed on to the manager. If I could give 100 stars, I would!
Many thanks to John Paul”
7:30AM - 5:30PM
143-155 Old Shoreham Rd
Hardware Stores
“Just been to get some supplies and was served by Jack & Stuart (I think I remembered those names correctly) but honestly you couldn't wish to meet happier and more helpful staff, thank you and see you again soon ??”
7:30AM - 5PM
West St
Hardware Stores
“Arrival for unloading before 9 am is not recommended. There are a lot of buses and the guys have no way to unload because they are busy loading. HGV entry from George Street”
“I really like this store. I always find everything I need there. The staff is always quick to help. Today, in the store in Brig , Luda helped me choose paint for the radiator. Very polite and attentive. Thank you!”
6:30AM - 5PM
1
Hardware Stores
“Just want to say a big thank you to Joe, who went out of his way to help me and was very kind and helpful. Following that, Nicki, who was also super helpful with some measurements.
Top class customer service
Thanks guys”
8:30AM - 6PM
123 Lewes Rd
Hardware Stores
“Super friendly and helpful people working here - helped me get two stripped screws out of some vintage Ronson pocket lighters I had recently purchased when I had all but lost hope (which now work)! Will definitely be returning here soon for any of my power tools/machinery needs!”
7:30AM - 5PM
Freshfields Business Park
Hardware Stores
“I found them very helpful and knowledgeable, and they sold me a metre of mains wire I needed when their competitors sold it by 50 metres a go. Really good service, highly recommend.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Needed pair of work trs for hubby xmas pressy. Greeted & served by Lillyann who was brilliant.
She showed me the different ones in the catalogue & helped me with the correct size etc.
Highly recommend.
Thanku for great service”