November 2021 by Natalie Worfolk
Care Opticians Sussex are brilliant. Their communication is great; they respond quickly to our residents optic needs and change correctional frames in a timely fashion. They are friendly and consistent in their approach. An extra positive is that the same staff members come to the home every time and this consistency is really beneficial to our client group. It creates consistency in care and approach and our residents have gotten to know them and enjoy their visits; especially through covid when interaction with others is limited. Great adherence to infection prevention control that ensures they keep our residents safe too. 5 stars!
November 2021 by Steve Burns
Great service, my dad has dementia and mobility difficulties. James visited with a lot of kit he needed for the test all packed efficiently into a backpack and a couple of briefcases. Test was carried out sympathetically to my dad's needs and now he can at least read his mail. Ipen delivered the reading glasses and ensured they fitted my dad and were suitable. Highly recommended for anyone with mobility difficulties.
November 2021 by Simon Ogley
Excellent service. I thought it would be a real uphill struggle to sort out glasses for my mother in her care home. Not so, it was a walk in the park dealing with Care Opticians. Communication was easy and very friendly. Special thanks to Jen who efficiently emailed me and returned my call in the blink of an eye. Fantastic, thank you so much.
November 2021 by Sue Wright
Jim & the team at Care Opticians provided a fantastic service, taking time & attention to detaill with my dad?s vascular dementia and managing to make a real difference to his vision. I can highly recommend them for the friendly and caring service they provided & thank them very much.
November 2021 by Stacey Walker
Excellent, polite, efficient and very caring staff that deliver great care to our Residents and staff. Brilliant!
November 2020 by Annette Rawlins
We are a residential care home that has been using Jims services for several years. A friendly, professional approach is always received and our residents find him to be very personable. Jim will always take the time and is very understanding with our residents. If we ever need to contact them for additional services they are always very accomodating. Thank you Jim.
November 2020 by Zoe Bates
At Valerie Manor we have been using the team for several years now and couldn't ask for a better service. They have also excelled during COVID and we feel completely safe using the company during this unprecedented time due to the policies and risk assessments they have put in place.
November 2020 by gemma halford
The service offered is absolutely first class. The team take in to account the abilities and needs of the client and cater for them when carrying out their assessments. Fast efficient service every time and the beauty of this is that you don?t even have to leave your home