November 2023 by Chris Bowman
It's a DIY store as good as any other
August 2023 by St Bo
Avoid this branch at all costs!The website indicates stock available when there is none in store. Staff clearly under trained and completely uninterested.Wasted over an hour of my working day.
June 2023 by Adam Bradbury
Possibly the worst wicks I've ever had the misfortune of using, the staff are horrifically incompetent. I've wasted litrally hours and hours of time trying to sort orders with them. Order online using click and collect and 1 in 2 orders has a problem. Stock is some how never up to date and im constantly called claiming "there has been some confusion with our stock" orders tiles today says its in stock online, get a call 3 hours later saying there not in stock then making me waste an hour calling customer services to cancel the order like it was my mistake, so in total 4 hours wasted today just trying to buy tiles. They are 1000% if you value your time avoid bexhill wicks.
May 2023 by Derek Hassell
Don't use Wickes Bexhill. Terrible delivery service for timber and hardware products. Wasted so much time tracking and tracing a failed delivery. Customer services were useless. Took no responsibility for resolving the issue. Advised it was a store problem. The store was totally unresponsive to calls and emails. I still don't have my goods and I still haven't had a call.
May 2023 by Jackie Sutherland
really happy with my fab new kitchen designed by Amy at wickes bexhill store, excellent service, also Vicki was really helpful too I felt they were as interested, as I was about getting a lovely kitchen. Delivery was next day, had a few small issues that were dealt with immediately, my kitchen is now fitted and looks amazing, thank you Wickes so much
April 2023 by David Churchward
Only 4 out of about 10 toilet seats had prices listed. I am not going to go back and forth to the till to get into the right price range.
April 2023 by aol Homres
Waited in for the delivery following the tracking till 11pm. No show, called the following day and they then showed up without it in the van. Waste of time
October 2022 by Chrissie Reyniers
OK, good for building material, only gave 4/5 as they charged us for a item we did have, also did it to another customer
October 2022 by Army Matters
The chicken wire and garden mesh is all outside in the garden project area.
September 2022 by Graeme Brockhurst
A good stock of items and helpful staff
August 2022 by Tim Reviews
Got great customer service on 2nd and 3rd August from Aaron and Lauren.Friendly, helpful and very polite and seem happy to help and where cheerful.How refreshing . Thanks to you both.
July 2022 by clinton sturdey
Utterly appalled by Wickes customer service. Spoke to the local manager AGAIN this morning to be told that none of your fitters can do the job. The fitters that we paid £2500 to Wickes to do the job are back on monday, but we cannot be made a priority as they will have new jobs that they need to start so we cannot have a date when the Kitchen we paid Wickes in full for, over 3 months ago will be finished, but, I was cheerfully told, that it will be before December. Are you lot taking the pxss!So to summarisePaid for kitchen in fullWaited 3 months to be fitWickes sent kitchen with missing pieces incorrect pieces and damaged pieces.Fitters (£2500 for 2.5 days work) could not finish the kitchenFitters then go on holiday.Local branch cannot or do not want to find any other fitters to finish the job (the one we have paid £2500 for your fitters to do)Now told that finishing kitchens that are left half done is not a priority for Wickes as fitting new kitchens is the main priorityOur kitchen 'might' be finished by December.Utterly, utterly disgusted at Wickes.I actually recommended you to our friends after we had ordered, and they have just booked to have two kitchens and a bathroom from Wickes, luckily they had not paid you and I spoke to them after talking to your local branch this morning and they will now be cancelling their £35,000 order with Wickes. Which is THE ONLY positive to have come out of this entire farce.Needless to say I will never use Wickes for anything ever again. But I do want my Kitchen fitted and am not waiting until bloody December
July 2022 by Clive Dicker
Quite good prices, good range of stock. Easy parking, level road makes moving a heavy trolley easy.
June 2022 by David Brown
Got everything I needed and the staff were happy and helpful.
April 2022 by Donna Thomas
They didn't have the pipe we needed but they did assist my husband to put the heavy boards on the roof of our vehicle staff where very helpful.