November 2023 by Father Bill Haymaker
Whilst I absolutely LOVE the professional and kind staff, I'm profoundly disappointed in Jempsens' recent decision to discard their purchasing agreements with national suppliers NISA and Co-op, switching to contracting with Morrisons as their sole supplier. No longer is there the variety Jempsens had, nor do the products on display often fulfill my shopping requirements. I feel that my thoughts about their new trajectory reflects what I'm hearing from a number of shoppers; that Jempsens have now, sadly, lost their edge. This is particularly sad for the town of Battle as grocery shopping is limited to an extremely compact Co-op on the High Street, a tesco/Esso garage, or Jempsens. I truly feel Jempsens have failed to listen to or identify their customer base in this regards. Just further justification for online shopping now. :-(
August 2023 by Arch Boxall
Very nice staff
July 2023 by Andy Staermose
Shout out to Jempsons in Battle..They have staff in the store who recommend and know their products.. for example wine.Staff at tills on a proper check out and no 'self service 'OUTSTANDINGI lost my walking stick maybe a week ago ...and the wonderful staff at Jempsons kept it for me !!Can you believe that... didn't even throw it out .. I just stumbled in and asked for it.Shout out for the stars who work so hard in Jempsons..Hurray to all of you ??
June 2023 by Matthew Saint-Gregory
27-05-2023 8:19 store 203 ref 0203146030026011Parked in the 30 min bays for a quick shop (£65.74) as we do on occasion and NISA blocked us in and other customers waiting to leave. NISA would not move. Store said we had to wait until NISA delivery was done.I dont think its unreasonable for Jempsons to put up a delivery expected sign - not to park if you are in a hurry. We waited 20 mins in the car park to leave so Im expecting ANPR cameras have clocked us in past the 30 mins and we are about to start dealing with demands for payments.It is unreasonable to detain customers with fresh shopping.The lorry could have moved 5 ft to allow vehicles to exit.So not shopping again here.Messaged your customer services and no reply so here's my one star review.NB not me in the picture some other customer trapped for the duration too
June 2023 by christine payne
very nice store layout, lot's of reasonably priced products, staff very cheerful & friendly.
April 2023 by Jake Norman
Shamelessly expensive, which in a community of older people who depend on local shops they can walk to is disgraceful.
March 2023 by Di Harris
Good choice , helpful staff
January 2023 by Jocelyn Hobbs
Absolutely terrible shop. Smarmy security guard with short man syndrome on a power trip, who doesn't allow people to browse. I've never met such hostile shop staff, apparently going back to get something is reason to accuse people of theft. I've always loved jempsons shops and shopped in them most of my life, never had such a terrible experience in my life. Don't know why anyone would employ such a vile person.
October 2022 by Andrew Winchester
Love this shop. Friendly staff and excellent produce. Really like their sausage rolls.
August 2022 by Anders Staermose
I lost my walking stick maybe a week ago ...and the wonderful staff at Jempsons kept it for me !!Can you believe that... didn't even throw it out .. I just stumbled in and asked for it.Shout out for the stars who work so hard in Jempsons..Hurray to all of you ??
August 2022 by Hold my beer
Got barked at to move over a foot where I was standing waiting for the post office counter. There was no one else within 5 miles of me and the pandemic has long since ended. Staff completely brainwashed and pedantic.....won't be going there again.
March 2022 by Lucas Ventham
Got barked at to move over a foot where I was standing waiting for the post office counter. There was no one else within 5 miles of me and the pandemic has long since ended. Staff completely brainwashed and pedantic.....won't be going there again.
March 2022 by Maurice Bettany
Called in for sandwiches very dissapointed i had egg & cress & ham cheese & pickle the white bread was thick & very stodgy they ended up in the bin should have gone to aldi theres are perfect d a lot cheaper.
March 2021 by Patrick O`Reilly
Initially I have to say I have shopped at this store since its inception over 30 years ago. The retail staff have been nothing short of excellent over this time, extremely helpful and friendly ... however, in recent times they have employed a security guard who I have found to be both rude and intimidating. I didn't appreciate him constantly using the F word in front of my daughter particularly pleasant. In recent days he has felt the need to remind me what time the store closes. After this became irritating I said I am aware of when you close and walked on. He followed me up the produce aisle and became intimidating . This is a shame. I think I shop at this store just about every day, but after this, I won't be back. Thank you to the 99% of your staff who have been brilliant.
March 2021 by Sue
Good little conscience store. Can park on high street at the front which is very cheap or on the town car park and short walk to get there. Decent variety of products for a smallish store
