February 2024 by Wilhelmina of Soho
We have used this chemist for years. The last pharmacist at this Boots was disorganised, but the current man is professional and courteous. No, he isn?t chatty, but he is reliable and insightful, and makes time to speak to customers as required. Recently he was very busy as usual yet he still found time to meet with me in private. The rest of the staff are polite and efficient. This is an extremely busy shop and virtually all of its trade is prescriptions. Yes, the shelves can be a bit bare. The team here is flat out. Customers who want a full-range shopping experience should know better than to expect to find that at this tiny shop. Residents of this once-thriving market town that has lost three banks, a greengrocer and a newsagents should be grateful for this Boots with its hardworking team. People who request their prescriptions in good time and queue patiently like everyone else will not be disappointed.
December 2023 by t n
Absolutely awful pharmacist, belittled my wife in front of a load of customers. Avoid this place like the plague. They mess up prescriptions all the time and then try and blame the GP surgery, how they haven?t killed someone is clearly a miracle.
April 2023 by Travis Mains-Marten
Terrible pharmacy run by uncaring staff.Failed to contact a family member regarding an unsigned prescription after a week of having it. When I arrived to pick up the much needed and already delayed medicine, I was told one couldn't be filled as it was not signed by the doctor. They had spkloken to family member Tuesday regarding this very prescription, telling them it would be available to pick up on the Wednesday. Why they couldn't state it had not been signed then is beyond me.Their response when I stated, politely I may add, that this was not ideal was to advise me that it was not their fault.Ah thats all right then! Someone's health may be critically affected due to a lack of already delayed medication, but that's ok, it's not your fault.I'd love to see their reaction in a similar circumstance, but I don't want to wish their level of service on anyone.I'd trust a troupe of untrained monkeys before I trust boots pharmacy with anything.Pathetic.
August 2022 by Sarah King
I would just like to say how efficient, kind and caring the staff there are. I was wished a "take care" from the gentleman that served me, knowing what meds I am on. I couldn't wish for better service.Sarah King
August 2022 by Dave Hurd
Very helpful staff especially the pharmacist.
August 2022 by Anders Staermose
Lovely staff, always willing to help, and very knowledgeable about the products ..got my repeat scrip today - thanks to all the staff !
July 2022 by Jill Goulston
Tried ringing first to see if prescription was ready for my husband who has just come out of hospital no answer engaged or cutting me off. In the end I had to go up there and again all for nothing as they did not have the tablets I needed and think they may be in tomorrow. This is all getting beyond a joke and all the people in front of me could not get their tablets either this really needs sorting onto one up there seems to care
July 2022 by Caroline McGovern
This was a shock. The place worryingly for a health care service provider looks very rundown and untidy. Not unclean but untidy. Shelves appear almost empty. I was shocked at how much it has gone downhill as it was once my local Pharmacy and never looked like this. Young lady who was there did her very best to help me buy some appropriate plasters but what can one do when the stock just isn't there?
July 2022 by Britt Smerdon
Prescriptions are never ready on time, no sense of haste or helpfulness to customers. Queues are always long out the door. Staff don?t seem to respond to customer frustration at the constant delays and incompetence. Will have to find another pharmacy that actually care about people getting their medication on time
October 2021 by Nikole Nik
Got a flu jab done there and the staff came from lunch break to do it. Thank you very much
October 2021 by Sue Brown
Very small boots...not much on the shelves or choice
September 2021 by Nick croft
Service was terrible. Waited so long to get served I left the store without any purchase.
August 2021 by Susan Henderson
More people than expected but does have 5 people only on door friendly efficient service
August 2021 by clive dennis Maxwell
Great boots very friendly
July 2021 by michael peasgood
Always clean and tidy.
