March 2024 by Rebecca Dale
Gorgeous building, wonderful reception staff and a really good room for the price! We stayed for our anniversary and requested a room with a nice view, which the hotel gave us - we had a room above the main entrance to the hotel with a view onto the grounds. My only criticism was that the curtains weren't blackout and being above the doorway meant that we were woken up quite early by the light and people entering the hotel, but it did not taint our stay whatsoever. We thoroughly enjoyed ourselves and would love to visit again in the future.
March 2024 by Janet Steele
Lovely place & will definitely be going back . Only downfall was I was tired after a late swim so wanted to eat in my room but no phone to order from room service...Rooms: Very big with comfy bedNearby activities: I had a day in Beverley lovely townFood & drinks: Breakfast was great with lots of choices and they also had almond milk that I only drink
March 2024 by Lisa Magee
Gorgeous location and building. Bedrooms lacked a working TV and mattress on the bed was very uncomfortable could feel springs. Checked out at 7am due being unable to sleep.Rooms: Very tired room, lacked a working TV. Be prepared for a long wait for a taxi. Not many operate in the area.Nearby activities: UnknownSafety: Appeared safe.Walkability: UnkownFood & drinks: Did no eat hear.Noteworthy details: Traditional decore in communal areas, in keeping with the castle.
March 2024 by Dom Choromanski
Lovely experience and brilliant time out. Stayed overnight and had very good family time.
March 2024 by eastmale
Use the health club, always clean, staff helpful.
March 2024 by Karon Taylor
Absolutely blown away by the amazing hotel. We stayed 1-4.3.24 to celebrate our first wedding anniversary.The hotel, grounds, spa faculties, location, food and staff were excellent - I enjoyed every minute of our stay and will be back soon.We stayed in room 101 which is a dog friendly room and I don?t think my dog wanted to leave; he enjoyed his long walks and visiting the ducks on the lake.Idyllic location and fantastic stay
March 2024 by Lorna Hutchinson
My son and daughter in laws wedding reception was superb. Everything just perfect. Thank you to all the staff.
March 2024 by Angela Brown power
We were celebrating my 60th birthday and what a Gorgous place. We were recommended to this lovely hotel and so glad we were. Room was spacious and clean and the staff lovely and helpful. We will return as really enjoyed the experience ?
February 2024 by William Matthews
This is a beautiful old building, struggling to maintain its 3 stars. We stayed for a wedding, and I have to say that the service and standard of the wedding was 5 star. The food was great, at the wedding and in the hotel ( we had breakfast and dinner). The service in the rest of the hotel was awful. We had booked 3 rooms; ours and 1 each for my 2 daughters. When we arrived I paid for them all to save hassle for my daughters when they checked in. I happened to walk through reception to find my daughters having a stand up argument with the receptionist, who refused to let them check in until they proved that they had paid - embarrassing, ridiculous and totally unnecessary. When we arrived the room was very cold. We put the radiator on full but it just didn't warm the place. I had to get an electric heater. On the first morning we ran out of loo roll (no spares in the room). I went to reception and they couldn't get through to housekeeping. They yold me to take some from the gents for my wife to use. There was no toilet brush. There were no pillow protectors on the bed, which was ancient and uncomfortable. My daughter had ordered a cot, but it was so filthy that she refused to put her baby into it - baby had to sleep between them in bed. The hotel offers daily room service, but in practice it just doesn't happen. I went to reception to ask when our room would be serviced to be told that housekeeping are very busy because of the wedding. The maids came, but just dropped off clean towels - no servicing at all. They advertise 24 hour reception, but on the first night we called at reception to enquire about breakfast times but at 10am there was nobody about (after waiting for about 15 minutes)
January 2024 by Kim Burns
Toilet won't flush properly.Kettle looks manky.Heating is too hot so had to have the window open. Controls were stiff so didn't want to force itWith the window open all you can hear is loud party goers.Very bright car parking light streams into the bedroom.The mattress needs changing badly, I could feel springs going into my body and when you move it's so loud and generally very uncomfortable.No fridge for my medicine.Mold on the bath mat.Poo stain in the toilet.Several towels had marks on.Very weak shower, had to have bath even though I just wanted a quick shower.Floor looked like it needed a vacuum
January 2024 by Hollie Burch
I'll precursor my review in saying I am very happy with my stay and would certainly go back.I loved that the rooms are very spacious as are the hallways etc so manoeuvring a large dog is no problem (or buggies/suitcases). The two beds put together to make the double, as many hotels do, are really strapped together they will not be coming apart or falling in-between as I have had elsewhere and the rooms are very warm. However the mattresses were quite soft and being used to a very firm mattress it did take me a while to fall asleep as well as being used to finding a fridge in most hotel rooms be aware that there isn't one if you need dog food/baby food to be kept chilled.Although I would have loved to go for one of the posher suites, dogs are only allowed in specific rooms and whilst I appreciate them being ground floor and close to an exit for bathroom breaks, the minor repair work in our room/elsewhere in the hotel impacts atmosphere, as an example, there was a gap of missing carpet under the radiator, holes in the bathroom door where the hook has been moved, broken cap on the radiator, cracked TV remote, towel heater cap falling out of the wall etc.The grounds are spacious and very well looked after great if you'd like to stretch your legs or if you are staying with your dog. ALL of the staff are SUPER friendly every single encounter with staff was positive and when I left something in the room they posted it back to me absolutely no problem. The pool and jacuzzi are lovely and weren't very busy when I went and there are some loungers by the pool if you want to sit and read but the changing facilities aren't very luxury and the sauna and steam room quite small I wouldn't book it for a spa weekend but would certainly say its worth using if you are there.Its nice that you can have your dog with you in the bar area though the bar certainly lacks atmosphere and feels more like a waiting room. The restaurant has a nice atmosphere, we ordered from the set menu portion sizes are great and whilst I enjoyed everything I had others in our party were underwhelmed and it came out very very quickly. Breakfast is better quality than you get in lots of hotels but wasn't kept very hot.In short, its excellent value for money and for the space, ease and kindness of staff I would absolutely come back but its a shame some minor things hold this place back what could be a really outstanding and luxury experience.
January 2024 by Rita O'Neill
I have been an honorary guest at the Cave Castle Hotel for a year. I couldn't have been more cared for, anywhere. Steve and Kate Hogarth and their staff are an absolute credit to Mel Hogarth's legacy. I have tried most rooms, they are large, beds so so cosy and rooms immaculate. The breakfast is amazing. Continental/full English. Plus fine dining in the restaurant. Gym and pool are a bonus. I cannot praise them enough. I will be very sorry to leave.Rita O'Neill
January 2024 by Maarten Pronk
Nice hotel with nice swimming pool and fitness room. Breakfast is perfectly fine. We had a neat room, although the carpet and other accessories were sometimes a bit dated.York, Beverley and Hull can be reached within an hour by car.All in all great!
January 2024 by Andy Cousins
A lovely looking hotel from the outside. Has nice clean public areas. The restaurant isn't bad, with a well stocked standard hotel breakfast. The rooms are large but sparse, with the "king bed" being two normal beds pushes together.
January 2024 by Dave Minns
Didnt stay there so cant comment on the rooms , we went for an " afternoon tea" for friends and ours wedding anniversaries in a nice xmas setting after being let down the week before at another venue.The food was excellent at a reasonable price, the staff were friendly . It was in the more modern part of the building so lacked a bit of the olde world charm, however we knew that before we went so had a bit of a walk around the ground floor of the hotel taking in the beautifully decorated xmas trees.It is known locally as an excellent location, I have visited a few times over the years and it is consistently good.
