November 2023 by The Wizard (Archea)
As a Canadian living in the U.K, I didn't know where to go to get my eyes tested. So figured why not try here? Honestly, it was the best experience I've ever had.I've been wearing glasses for 90% of my life and never had such a great experience. The staff were all super lovely, but Mr. Shakur was an absolute gem. Very knowledgeable, professional and friendly.He explained everything wonderfully and was able to provide information and reassurance to my wife during her eye appointment too. She had a few symptoms which were worrying her and Mr Shakur was able to make sense of it and provide some much needed insight.I would highly recommend a visit here for your next eye appointment. We've already told our family and friends about our experience today. 10/10
October 2023 by Daniel Sellers
Staff that busy have little time to spare you get the impression there more after your money ? than providing a service need better premises for elderly
October 2023 by elvena browne
Lovely helpful staff and nothing was too much trouble. I would definitely recommend this Opticians to everyone.
August 2023 by Life Behind The Lens
Fantastic service and super friendly and helpful staff, would highly recommend
August 2023 by Ben W
Excellent service and great advice from the staff at the Beverley store
July 2023 by anneka mills
Very helpful and friendly. Thank you.
July 2023 by Box 500
Great staff, friendly and efficientGreat optometrist, very thorough and professional examination.
June 2023 by Nathan Redpath
10/10 - Went in to update my prescription lenses as well as some new frames for my wedding. Alice and Diane from the Pocklington branch looked after me and did a fantastic job of helping me choose the right frames. They took their time and didn't rush me at all. Customer service was brilliant!!
May 2023 by Andy Pottage
We would like to highly commend Dianne at the Pocklington branch for her excellent service and professional attitude. The whole process of buying glasses for my wife was a pleasure. Thank you.
April 2023 by phil t
Very professional service from all the staff
August 2022 by BSDN mwyp
I have a bit of a silly hang up re opticians but I was helped at Spec Savers in Pocklington yesterday by Diane and I got the feeling nothing was too much trouble for her! What a lovely lovely lady. Thank you. You are a real credit to the store. Tbf all the staff were very friendly and helpful but Diane went above and beyond for me. Very much appreciated.
July 2022 by Niki
Absolutely shocking, I will never return. I had been trying to book an eye test for the last 2 years, and each and every time they rang me to cancel. I went in today because the arm of my glasses is broken, and I was hoping for them to repair them. I got told I had to book an eye test and buy new frames!!! Needless to say I will be going elsewhere
July 2022 by Anndrea Brea
Frustrating experience at Specksavers this morning I took my son in to choose a new pair of frames and wanted to look for some for myself.Greeted by a gentleman who showed us where to look in the space of 7/8 minutes he returned to us 3 times asking if my son had chosen some frames yet. I hadn?t even started looking for myself.We just wanted to be left alone to look without pressure to make a decision. Frustrated we just left.Sadly Specksavers have missed out on selling 3 pairs of glasses as my husband wants new ones too. But we won?t be going back anytime soon.
April 2022 by Gabriella Phillips
Julie helped me this morning by adjusting my sunglasses I bought several months ago. Julie was efficient, friendly and supportive. After some difficulty deciding whether an appointment was needed for this I was passed over to Julie who resolved the issue no problem. Thank you Julie, you are a credit to the store.
April 2022 by Niki Casey
Absolutely shocking, I will never return. I had been trying to book an eye test for the last 2 years, and each and every time they rang me to cancel. I went in today because the arm of my glasses is broken, and I was hoping for them to repair them. I got told I had to book an eye test and buy new frames!!! Needless to say I will be going elsewhere
