January 2024 by Sharon Barker
I waited outside for 10 mins today and the store did not open I left just after 9.05 as my little one needed the toilet, I rang boots HQ to complain that the store did not open at 9am and no one picked up the phone in the 3 times I rang the store. I was advised that the store is not allowed to open if the pharmacist is not present. I said well surely if that is the case then a sign placed in the window explaining that they aren't allowed to open unless the pharmacist is present, when the other staff arrived would be appropriate. Consequently I received a call from the store manager offering that the pharmacists wife was taken poorly and the pharmacist had to take her to hospital, that's all very well and I hope she is ok but it doesn't explain where the rest of the staff were whilst I rang the store 3 times !!
September 2023 by Jessica Sheff
Had to go in today because my pharmacy (cohens) was closed, and my prescription was due yesterday so I ran out of tablets. They were so helpful in there and managed to sort everything out for me. Unfortunately they seemed really under staffed so I felt really bad for them - but the 2 that were on today were so lovely, can?t fault them.
June 2023 by Stuart Sillitoe
Embarrassing. So disorganised it is funny. Well maybe not if you have to wait 30 mins +
May 2023 by hazzie russell
Only went to pick up hair cream. Awaiting in line for those who need meds.In line for over ten minutes but lovely service.
June 2022 by LIZ BROWN
Short of staff&stock.needs a revamp.
April 2022 by Angela Grant
They do not answer phone trying to for over 30mins and nothing !!!
November 2021 by L H
Excellent pharmacist, she really helped and took time to advise my mum.
August 2021 by phil t
Due to covid restrictions only 2 people are aloud in the store at any time, so if it raining you may get wet waiting.Staff were helpful and friendly
August 2021 by Louisa Pointon
Although the service can be slow (please be aware we're in a global pandemic), the staff are always polite & willing to do whatever they can to help, also an ok range of products inside.
August 2021 by tairitsu
Had exactly what I needed ? and the member of staff was very friendly too.
August 2021 by Ron Bee
Gliches with the tills, long queue. Not their finest hour.
August 2021 by Est Elle
Needs to serve quicker to long await
November 2020 by ade0410
Called in to by some toiletries. OK range of products and pleasant staff. Not sure of the overall poor rating that this has been given. Has been a pharmacy for many years and is the only one left in the town centre.
October 2019 by Paul Coates
Poor service, you could grow old waiting for a prescription and I mean very old! ð???
August 2019 by Aaron Herd
The famous pharmacy that doesn't dispense medication. How is this place still open?
