December 2023 by Kerry Sideaq
Wouldn?t return a ring after 1 hour because it was in a used state ridiculous even though it was put straight back in the bag after realising it was too big ?
November 2023 by Teddy On Tour
Staff are very helpful but you get passed around staff for measuring fingers, choosing rings , ordering etc and we were the only people in the shop. Good timing for things turning up that are on order.. my daughter's ring came 5 days early.
May 2023 by Lyn Healing
Went to buy my grandson a gold necklace for his birthday...asked to see one...I was told I would have to pay for it first and machine was broken so had to be cash...yes as if. Sorry you lost a big sale
April 2023 by Wendy Middleton
Went to buy my wedding ring. Felt like I had to beg to try on a ring. Was lied to about not having the size. They said they didn't make a particular ring in my size. Went to the other branch in Princess Quay and funnily enough they had the ring in my size. I would've given 2 stars but I went in a 2nd time on the same day and a different person served me and was much much more helpful.
January 2023 by Hannah Durkin
Disgusting service. Went in to buy some jewellery and was spoken down too and told not to buy the products. Tried to just rush me out the shop. Rude due to me being young I assume. Will not be going again.
January 2023 by Nicola Lodge
Lots of pretty sparkly jewellery at great prices. I popped in on the off chance of having my ring finger measured properly and the girl did it straight away which was helpful although my partner bought the size under what she suggested and it still slightly to big
December 2022 by Paul Williamson
Pressured into buying a ring that wasn't the right size because they didn't have it in. Refused to let me exchange my fiance's ring to the smaller size I originally asked for, wouldn't check to see if there other store had it, Horrible customer service, completely unhelpful and wouldn't recommend shopping here!
December 2022 by Brad Credit
Very rude staff and just glorified con artists
July 2022 by Russ Holland
Great service and assistance
July 2022 by Russell Holland
Great service and assistance
April 2022 by Clair Corns
Love this shop
February 2022 by Samantha Andrews
Really helpful staff and beautiful selection
April 2021 by Emma Bennett
I visited the prospect centre store today and I just want to say how professional the staff were even when faced with some quite rude customers, I personally found it a very safe experience and think it's amazing how all the staff were lovely and kept themselves and customers safe. Well done ladies, especially the ladies dealing with rude customers
April 2021 by Gábor Cattalinic
Polite service. You just don?t get 5 stars because the selection is poor in the lower price category. There is only 1 or 2 of each. You should be very lucky to have a ring of the right size, for example.
September 2020 by Kay Woods
Beautiful
