December 2023 by pascal smith
Your staff re wonderful but I issues with the network and top up. Your winter promo is keeping me with you for the next 3months hope your 5G network is better.
December 2023 by Ralfs Brakss
I over paid for 1 year and then they told me is rolling contract in the store they didn't told me that I would give negative starts for this calling to customer service they send me back to store and they at store telling me that I need to call them it's just so annoying
December 2023 by Okpara Okechukwu
My experience with Vodafone has been nothing but good. Since I started using Vodafone about 4 years ago, I can't complain. The very me reward is one of the best ways they are given back to their loyal customers
October 2023 by Messier Mitchell (Messier_)
Seemed to be lagging behind other retailers with no iPhone 15 handsets on display. I don't care much for Apple products but it was a noteworthy omission compared to EE nearby
October 2023 by Jesse James
A good place to go if you have a with you phone or tablet
October 2023 by Ovidiu Lepadatu
Some problems with my phone was solved after 3 visit....
October 2023 by John Quinn
Sorted my problem out in 10 minutes
September 2023 by David Herd
Went in for advice on a new phone and contract. Served straight away and came out with just what I wanted . Ace
August 2023 by Romina Khatun
Just bought last week a phone with a guy who was absolutely good. Today I went with my sister and brother in law, we've been looked by a russian or rumenian staff, i'm not sure from where he was, but he wasn't English, he was for sure from that part , so Rude with me and my sister only because she reapeted a question for more then one time, obviously she wanted to make sure he doesn't cheat with anything as usual happens with phone company, he was so bored and rude. I will complain about him when I go to shop next time with manager as he is a friend of my husband. Poor customers services, remember when you are there you need to be patient and care about your customers and give them all the clarification they need. IF you don't like the job you are doing, just change it , nobody want to see your face like an a...s when they go there!!!
August 2023 by GA
Arvis the customer service member has the absolute worst service I have ever encountered. If I could give no stars I would. I went in and asked a simple question regarding my plan and from the moment I asked he was rude, aggressive and smashing his pen on the table drawing me diagrams when I wanted an answer. Btw I am still clueless as to the answer of my question. When I asked to speak to somebody else and saw a lady free he said she?s new she can?t help as she knows nothing. After ridiculing this new staff member, he shouted me out of the shop.
August 2023 by Grace 123
Arvis the customer service member has the absolute worst service I have ever encountered. If I could give no stars I would. I went in and asked a simple question regarding my plan and from the moment I asked he was rude, aggressive and smashing his pen on the table drawing me diagrams when I wanted an answer. Btw I am still clueless as to the answer of my question. When I asked to speak to somebody else and saw a lady free he said she?s new she can?t help as she knows nothing. After ridiculing this new staff member, he shouted me out of the shop.
June 2023 by Evaldas Grei?i?nas
A guy missold me a contract here. Instead of my previous 30 day contract I have a 24 month one.I got there to get a new phone (old one broke), got it and got tied into a 24 month deal with them. Phone has no discount applied to it and the contract is really no better value than switching the phone.I called the complaints department and I was told to come to the store and get it sorted. We will see what happens... Absolutely disgusting.
June 2023 by Denise Trowsdale
Very helpful and resolved my query because I had tried all day to contact Vodaphone by phone without success.
June 2023 by JAROSLAW boch
Staff very nice. But only when they sell you something. I was misled and cheated by one of the staff. When the contract was terminated, I was told that I did not have to do anything else and that the last bill would come after a month. As it turned out, I was paying for the next 7 months for something I didn't use. After visiting the branch I was told the manager would speak to an employee and call me back the next day. Did he call? Certainly not to me. They scammed me for £220. After 14 years with vodafone, this is how they treat their customers. Poorly. I do not recommend!!!Still waiting for the call!!!
April 2023 by brett hastings
Very helpful staff got me sorted with the phone I wanted on a great contract
