December 2023 by Harriet Snowden
Lynn was great! Found us exactly what we needed. Answered all of our questions. Very friendly and happy to help. Wouldn't hesitate to come back for anything we needed.
December 2023 by Barbara Tanser
Excellent customer service by Alex & Lynn, thank you, I would do definitely visit again.
December 2023 by shaunie platten
Really good customer service left very happy with my bundle new phone could not recommended enough ?
November 2023 by Paul Fisher
Top guy, very helpful, funny, very knowledgeable, Thanks Alex
November 2023 by Diane Clune
Always use this branch for info and upgrades. Having been with 3 for many years. Always a pleasure to have Lucas serve me! Great professional knowledgeable service and great banter. In an immaculately clean ? show room. Keep dusting boysThank you guys.
October 2023 by Kayleigh Regan
Brilliant service I'm never disappointed with the service they always sort my needs out. I'm always pleased when I leave. The staff are very helpful and always happy.
October 2023 by Cecilia Speck
This review is specifically for the Hull Edward Street Three shop. It's not very often I review shops/ stores but on this occasion I felt I had to because the staff have actually gone above and beyond their roles as sales personnel. The customer service is second to none. I have been a three customer for years and have contracts for my children with three also. I only use this store as I know I will be met with a helpful team that are friendly, knowledgeable and don't try to push a hard sell. They are all a credit to Three. Even if I have a small query, I can pop in and they are always happy to assist. Most recently I had an unfortunate experience with an accessory I purchased for my Samsung ultra s23 and it was sorted swiftly and satisfactory. In particular Lucas is the absolute best! He is always warm, welcoming and above all honest. If you are looking for a new phone or another product/ accessory I highly recommend this store!
September 2023 by Beth Mason
Lucas is an absolute star! After visiting the store last weekend to discuss our upgrade options he laid everything out with no pressure ready for us to come back this weekend to finalise. We rang the store today to check stock and they kindly put the phones aside for us. The customer service was amazing and we couldn't have asked for a better experience. Thanks to Lucas and the whole team, especially for staying late and also sorting our trade in ? 100% recommend visiting them in store rather than going online ?
September 2023 by Karen Wilberforce
So helpful and friendly. This store exceeds the 5 stars. Thank you to all the staff at King Edward Street. Not alot to say about St Stephens store where I first went. I know where I'll be going next time for help !
September 2023 by melanie cox
Alex was very friendly today helped me sort my phone out
September 2023 by Keith Failey
Excellent first class help from Cory and Alex over my security concerns.Thanks
August 2023 by Helen Meddings
Fantastic service helped transfer all my apps and was helpful in explaining everything
July 2023 by Josh
Alex was a great help when I called into store today. Top notch service.
June 2023 by Christine Carter
Thank you to the staff at 3 shop King Edward Street for helping me sort out an update on my 3 contract. A special mention for Iain today for his help transfering my data to my new phone.
June 2023 by Daniel Ozono
I have to give it to this store. I absolutely love their service and empathy. I had a very terrible experience with a mobile contract with 3. And I went into the shop to get some help and they were so helpful. They kept on following up with me to see if my issue has been resolved and they showed a great deal of concern and Empathy.Special mention (LUCAS). He is absolutely fantastic. I truly appreciate the team and would totally recommend visiting this shop or giving them a call
