March 2024 by Jacqui Armstrong-Rush
As a first time kitten/cat owner I was supported from start to finish in the adoption process. Sherry is thriving. BIG thanks to Hull and East Ridings RSPCA team of foster carers, volunteers and hardworking staff.
March 2024 by Abigail Morris
We adopted our gorgeous kitten last year and could not be more impressed with the staff at the RSPCA. The process itself was easy yet still vigorous to make sure she was going to a good home. Because we got her at only 12 weeks, the RSPCA also gave us a voucher for her second vaccinations and her neutering which made our lives an awful lot easier. Our kitten was extremely well looked after before coming to us which made her settling in an easy process; she was walking around like she owned the place before we knew it! We will almost definitely be going back to adopt another at some point in the future.
March 2024 by Beth Lee
We recently adopted a cat from the RSPCA in Hull, Emily was amazing throughout the whole process. She answered all our questions and was very patient with us. We are loving our life with our new family member!!
February 2024 by Rob Nicholson
Really helpful / caring staff when we visited. Very knowledgeable.
February 2024 by Moomin Troll
These people do an amazing job saving these animals and are always very professional.they need a lot of help in the form of a small or large donations which they really rely on to give these animals the best care they can as some have been abused,given up because of the current climate we're in.even spare blankets or even just a few tins or bags of food and treats would help out enormously.thankyou for listening and hope you kind people of hull and the East riding of yorkshire can help.thankyou.
February 2024 by David Hall
You ring for help and never get itmy son found a very poorly cat he couldn't even get through to them. All you get is take it to the nearest vets they where no help. The only place that helps it pets at home
February 2024 by mike levitt
Friendly,,knowledgeable staff.explained everything.
February 2024 by Setayesh Ahmadi
Perfect customer service, I love every single thing that I order from them because all of them taste delicious???? ??
February 2024 by Tracey Hanson
Got our little spoilt baby girl from there Dinky Delilah
January 2024 by Sara Cook
Adoption process now so wrapped in red tape it makes me understand why the RSPCA has so many animals unable to get access to homes.
January 2024 by Beryl Smith
I tried to download an application form for a lovely little dog but there was no way you could fill the form in on my phone my daughter tried to fill it in also my granddaughter with no luck ?
January 2024 by Jayne Mastrolorenzo
I've donated so much stuff to the charity shop since my husband passed away and hopefully will help to raise much needed funds for the animals please support
November 2023 by Emilie Hensley
I love animals, and won't deny they do their best to take care of each animal. Most of the staff are friendly and easy to talk to. They alone earned the 2nd star here.I chose to volunteer here. I didn't check every box, but I am a smart enough cookie, so I offered to learn everything and everywhere that needed help. Even places I didn't originally sign up for.Early red flags; I have ADHD. A condition no one would ever have known about if I would not have said anything. However, I did risk telling them because I didn't want to be caught taking my ADHD meds and have people misunderstand me for a junkie or a drunk (I'm a bit clumsy and have nystagmus in my eyes) I figured they would be smart enough to know it's not a big deal. Wrong. That gave the management too much credit.At first, all was well. I was asked to help out in the charity shop. I hesitated slightly at first. I have retail PTSD from when I worked my way through school. However, I decided to step up. My promise to Lisa meant more. I ended up shadowing a nice lady for 3 or so shifts and I mastered the register, and separating donations not in a condition to sell. I also learned to price our items. While I know I can do it, I admit I probably would need more training to master it to my standards.It seemed my competence paid off. Because I was trusted to run the store 2 days a week. And 1 day with the rabbits. I felt great. I also wasn't being abused. I enjoyed the shop. I was always friendly to customers, I loved to help them, and my American accent was a great icebreaker. Lisa asking me to help opened my eyes to how much fun retail can be if people are respectful. I have her to thank for that.Then I was suddenly told I couldn't do anything in the shop or even be there without a staff member. I was unaware and blindsided by this sudden revelation after taking several solo shifts, refusing to take a break so the shop could stay open all day, and no one said a word to me. In all my solo shifts, I made only 2 mistakes. I was even told one of them "wasn't", but either way, my mistakes were minimal and it didn't matter. Competence didn't matter.After a meeting with the managers, they agreed to have me train at another branch. So for a while, this branch's charity shop is closed on Thurs and Fris until their new paid staff comes in. I tried to compromise but failed.I was originally going to stay, but I kept thinking and after talking with some trusted individuals in my life, I have decided that I will go to a charity where my time is appreciated.Here's why:Fred (I think he's the branch manager) keeps telling people me that my ADHD is something that needs "extra attention" and he is certified enough to know. I was stunned. No, it doesn't. I've been undiagnosed all my life. Sure I struggled a bit, but I live a responsible and wonderful adult life. I've learned to adapt to the world but I have "extra needs" or "need extra attention" Um, no. That was an insult. When I disagreed, he once again flaunted his credentials and said by law, I'm disabled. I wonder how many ADHD people would agree with that? My hard work was suddenly not appreciated for what it was; a girl who was willing to help anywhere I was needed and learned quickly. It was suddenly a patronizing "aww good for you". No. No way. I know my worth. It's devaluing me as a person and as a worker.Carina and Fred were both awful, but Jo was understanding and never treated me "special" and even tried to get me trained at another branch. They promised to do so, but I was given no time frame, and no time frame on what my responsibilities could be and when for anything. It's like they were unprepared for a volunteer who was eager to help and that is not only sad but unprofessional. I'm not sticking around to be treated like I "have extra needs and attention" and for them to get their act together over volunteer training.Take your material donations
July 2023 by Gillian Redfearn
Over the. years I have asked for RSPCA help, a few times, mainly with baby crows and pigeons (I can't keep them as. I have cats).They. were so kind.
June 2023 by Karen Reffin
Fantastic staff & volunteers doing an incredible job saving animals...couldn't thank am enough for helping me adopt after losing my kitten
