October 2023 by Marie Hudson
Didnt get to go will do on a future date
March 2023 by Axel you got that memorized
If you like been threatened by asylum seeking men following woman about and to there room feel free to get a room if you can or if you want to nope feel like you will assault stay if a better and cheaper place up the road
March 2023 by Adel S
Beautiful
March 2023 by Anita Marsland
Twice we've booked to stay at this hotel and both times we've been cancelledWe won't be booking again.
March 2023 by Jordan Eastwood
Do not book to stay here it's full of economic migrants the amount of people who have had functions turned down and weddings is a disgrace all to house the illegal migrants it's a joke of a hotel please avoid like the plague it needs boycotting and the place wants tearing down
March 2023 by Anthony Park
Awful.
March 2023 by Craig R Hill
Cobblers
March 2023 by David Gaudie
Cancelled booking 2 hours prior to check in
March 2023 by Davy ?davyc1982? C
Shameful thats theres homeless outside of here.asked staff if they could put them up but 'we're closed',we all know who they putting up instead ?
February 2023 by F3130LWdannyd
Room was well clean and in good condition, bed very comfy, no noise when event take place.Reception team alweys welcome and friendly.Housekeeping smiling and very helpful.Restaurant was also great breakfast was well presented. Thank you for making my last months special. Will be back.
September 2022 by Unique videos
Walking past and immigration as took over!!! standing outside abusing women & repairing their bikes it's not fit for purpose, dnt stay and give money to this discussing hotel, it use to offer alsorts here now its a joke gone down hill music banging out like its a youth centre.
July 2022 by Sophina Boyd
PLEASE AVOID AT ALL COSTS, ESPECIALLY AROUND CHRISTMAS!Absolutely terrible. A massive function was held in the lobby all night and no one thought to inform the other guests when they booked that you weren't getting any sleep that night.Music so loud you could feel the vibrations, even through earplugs.Went to ask to swap rooms and complain they said there's nothing they can do.Next day my room wasn't cleaned despite the sign outside saying it was. When I went to ask reception again why it wasn't she said the cleaner saw my take it off and go into my room around 12pm... I was at work none stop from 9 to 5pm! I said she's either lying or someone's broken into my room and she refused to acknowledge either option. I said I need a refund as they was the worst experience I've had and they gave me a fake email address. Called back after for the correct one but its been over a month and no ones responded.
July 2022 by Ava Rose
Rooms are good but as for turning down homeless a couple year back and now turning someone else down prior to booking 2 months ago. Stop fulfilling people from other countries and focus on your own uk community residents. THIS IS OUR COUNTRY!! Not theirs
July 2022 by Toni Kelly
Received an email from a booking I made over a month ago advising me that my bookings had been cancelled due to a group extending their visit? with no solution offered on the email I decided to call and was advised there wasn?t anything they could do, their customer service is shocking and I wouldn?t ever re book here.I am now left with no hotel due to their lack of customer service.
July 2022 by IAN CARTER
I had booked this hotel for the 40th anniversary of The Falklands War some months ago, I today received an email cancelling mine and all the others reservations as the hotel is to be used for refugees. What a disgrace, each and everyone of our group has taken every opportunity to dissuade anyone using any of the hotels in this chain.A hotel in my hometown of Portsmouth took the same decision and soon regretted it as the staff got abused and the rooms smashed to bits.
