July 2023 by Michael Watson
Very friendly staff
January 2023 by shaun page
Nice place to shop
November 2022 by Adam
Completely agree with Grumpy Fox's review below.We lost our card and the woman at the desk looked like she'd rather be somewhere else than actually help you or at least tell you what you need to do to get a replacement card.Honestly, I've been to Airports that are easier to get through than this store.
October 2022 by jody newson
Plenty of choice. Great cafe. Would definitely recommend the sausage sandwiches.
September 2022 by Ryan Halkstone
Would be better if they let anyone shop here. Won't give me a card cos I'm not self employed.
August 2022 by Matthew Reed
Will not deliver past Hull & appears to just want to be a cash & carry now. Would not honour waste oil voucher (small print was missed by me, that a voucher is valid for 28 days only, I feel robbed of hundreds of litres of oil) I will not be returning after the attitude of the duty manager who couldn't care less. Salad & vegetables have been poor quality recently. It is cheaper & lasts longer from the supermarkets. Many of the prices have increased above the supermarkets & other suppliers. Many products have been unavailable in recent weeks. Customer service at the till & for click & collect is poor - With 3x trolleys no help was given to get to my vehicle despite the store being relatively quiet. I will not be returned until things have improved, this is a trade account of several years spending >£50k per year.
May 2022 by Paul Morgan
Been using for years, the store is always clean and tidy and well laid out.
May 2022 by th arafat
Good stuff and organised
March 2022 by Paul Chapman
Overpriced for a wholesale business with many items more expensive than large supermarkets even allowing for VAT
January 2022 by Sharon Raglan
Good cash and carry, helpful staff
July 2021 by GRUMPY FOX
Sadly service very very poor. I came in today after leaving my card at the checkout last time I?d been here. I asked the lady on customer service if it had been handed in but sadly not.The lady on customer service was not talkative at all. After she looked for my old card she she started to write my customer number down on paper to give me so I could give that to checkout.When I asked how do I get a new card she did not even look at me she just kept looking at her computer screen and said nothing to me.This is so poor to have someone on customer service that can?t even be bothered to talk to you when her job is ?CUSTOMER SERVICE?
July 2021 by Flash pirate wood butcher
It's not worst place in the world,great for spices and general cooking items but it certainly isn't cheap in retrospect to buying in bulk , more often than not supermarket offers far better prices
July 2021 by Shirley Haslett
Great choice, sanitizer provided, checkout was Covid safe, friendly service
March 2021 by Jonathan Uttley
Makro Hull is a good, well managed store with a great supply of meat, fish, veg ambient, bar & front of house supplies. You can grab a snack from the cafe and a free brew on the way round. Order for delivery or hand pick you're own.
March 2021 by Paul Walton
I had to get supplies on Friday 27th March and I must admit I was aprehensive on going out, when I arrived there was a small queue all at least 2met apart with a security guard at the main door only allowing one person in at a time while watching the exit door for customers coming out. Inside everyone was keeping their distance (except for one woman who insisted on browsing with no regard for anyone!!!! Still I suppose there's always one Grrrrr!!!!) The tills were perfectly controlled with tape markings on the floor and the staff were brilliant in the way they worked. CONGRATULATIONS to all at the Hull Makro for helping keeping us safe whilst we are getting our essential supplies????Kind and thankful regardsPaul Walton (69, but not 70 yet)
