August 2025 by Erik Wilson
This is an Apple premium retailer which means, not only do they provide the knowledge and level of personal experience you would expect from an Apple Store, they may also offer a discount on certain products. I was very happy with the information and advice I received. I have been an Apple user for over 30 years and always found their products reliable, functional. Their longevity more than justifies the premium price.
August 2025 by Iain Stewart
First class, from the initial email contacts, to the purchase, the migration, and a couple of minor follow-ups.
Massively easier and more personal than tripping all the way to Leeds.
Definitely recommend KRCS.
August 2025 by Jon Smith
Came in today to ask for advice on my iPhone 14 Pro that had been damaged by water. The guy was so defensive. Had a bad attitude, just told me straight off it would be a £680 bill. Without any concern, any questions and sympathy at my trauma. Atrocious attitude he had. No way to treat a loyal Apple customer of 30 years.
August 2025 by Karl Proctor
The staff in store are always friendly, knowledgeable and helpful.
August 2025 by Heather Griffiths
Great friendly helpful service on both occasions
August 2025 by Mark Mitch
Professional from start to finish. Replaced my MacBook screen within 24 hours.
July 2025 by Alejandra Besa Morán
Very helpful and knowledgeable staff
July 2025 by Marjorie Shepherd
Very helpful and very friendly staff put me at ease immediately, can?t thank them enough
July 2025 by Tracy Kerr
The staff were really friendly. They helped me set up my new iPhone and transfer everything from my android one. Very patient with me and my questions. Thank you for the friendly and professional interactions.
July 2025 by Stephen Carnes
All good except sales invoice misprinted part of the item description. When I brought this to there attention the staff seemed aware that the problem existed.
July 2025 by Paul Davis
Friendly and very efficient. Apple sent me here when I reported a problem with my MacBook. These guys got it sorted in under a day. It needed a new screen that they didn?t have on stock ! V impressed. Highly recommended.
June 2025 by Brett Jackson
Quick and efficient repair done under Warranty. Kept informed and given options for collection after repair complete.
June 2025 by heather woodhouse
Straight forward purchase and good communication. I found the staff didn?t push or recommend any other product and didn?t seem interested in me as i walked through the store. I love my new phone!
June 2025 by Jonas Miksionis
iPhone 16 Pro repair. Gladly was covered under warranty. Fixed the phone in an hour. 10/10
June 2025 by Andy Hewitt
Took in iPad Pro for AppleCare repair, all sorted rapidly and politely. Many Thanks.
