March 2024 by Kyle EastY
Very friendly staff especially the younger few , hardly ever have what we need but always find a way to fix it or get us the next best thing
December 2023 by Vitalik OFF
The only place where I was able to get antibiotics at time of national shortage. Good service.
October 2023 by Tootsam (Tootsam)
Never had any issues here. Good service.
November 2022 by Bonnie Rose
Updated review?.. Initially I couldn?t fault this place. It?s gone right downhill, open & close as & when it suits them. You go get your prescription & they?re ?not allowed? to give me it due to pharmacist not being there. So they tell you to come back at a certain time. This is unacceptable because when you do go back they still won?t give you it. Last week was the final straw for me. I went in knowing very well that my prescription was there, they claimed that it wasn?t. I asked several times for him to check for me. Still no prescription. So they forced me into walking all the way to my prescriber which was around 4miles. My prescriber told me that they had my prescription & it had been there since January. So my prescriber phoned Jhoots asking what the issue was. Jhoots told them there never was & never had been any prescription for me. Oh dear but Funnily enough all of a sudden my prescription WAS THERE & had been all a long. That was because I said I was going to make a complaint regarding my missing prescription. Why would someone deliberately do this to me. I am however going to report this to relevant people. I?m on my way back to Jhoots now, so let?s see what happens. Horrendous when you can?t even walk into your pharmacy & just pick up your medication
November 2022 by joanne lytollis
The female staff are lovely really helpful but the main guy pharmacy is very rude, condescending and arrogant
November 2021 by Jessica Mallon
Bad manager,had my prescription 5 days,got the order wrong twice.i needed it urgently, then he gave me prescription back n told me to try n get it elsewhere
November 2021 by Richard Patrick
Went this Saturday, it was shut. They need to update their status.
November 2020 by Jill Sharp
Visited today to wait in line for a prescription. Not sure of what the procedure was so asked queue and was told to approach the door. I did this and stood waiting just slightly inside, a man (the Manager I assume) rushed over to me and started shouting "get out, get out"!! "Get outside, get in the queue"!! I started to move backwards and he continued shouting at me in front of 6 others waiting in the queue. I am a Customer and do not expect to be shouted at in front of others, this was mortifying!! Others in queue said I did not do anything wrong. I was eventually served by another member of staff who was lovely. I informed this lady I will be lodging an official complaint.Awful manager feel sorry for the staff
November 2020 by MUHAMMAD USMAN ASIF
Poor service , staff unaware and untrained . Kept customers waiting for long either you pick up or wait to get your prescription . Pharmacist often rude time to time , they don?t bother to ring you up if they can?t get your item . Extremely poor Service .
November 2020 by Top Tip
The staff try their best under the circumstances, but the company Jhoots are unprofessional, incompetent and should be investigated , hopefully loosing their licence to practice, recently heard they?re selling up so pleased
November 2020 by Tracy Bartle
Love the girls Jo Sue and Louise they are lovely always friendly smiling great for banter.lovely girls they are just hate new layout of shop and certain others
November 2020 by Rawan Mkhaimer
Very bad manager. literally told my husband to go back to his country..
November 2020 by Andre Jarema
Very helpful manager, thank you for going the extra mile to help me
November 2019 by Rafal Bigus
Nice friendly and helpful staff. Huge thanks to Jo who not only helped to resolve problem with prescriptions and went to do it at my GP practice but also advised and helped to get them almost for free. I also don't have to call or visit my GP Practice to get new prescription every month - Jhoots doing it for me and my family. Saved time and money.Thank you
