December 2023 by Paul Kilvington
I always get an absolutely first class service from the sales staff (especially Hayley) and the drivers and delivery staff. Great company to work with.
August 2022 by Ben Wade
Great friendly staff ? very helpful and organised
August 2022 by Carol Hackett
Bought on line aggregate and cement ect, for laying new patio after having decking removed. Delivery as requested since then mu husband and I have been and purchased limestone in the shop. Excellent service staff were very helpful and chatty.We would highly recommend this branch.
February 2022 by malcolm reid
Good lads very helpful
July 2021 by John Mussared
Love it
July 2021 by Richard Johnson
Delivery, the guys in the yard were absolutely spot on , very professional In what they do . Happy driver with quick safe turn around.
July 2021 by chris robbins
Great service, especially the driver called Mark who saved me hours of work
July 2020 by Aringas Stancikas
Purchased 60 sheets of plasterboard from this branch, received 59 and 10 of which were damaged. Didn't check properly when delivered as the driver assured any issues can be dealt with the office. After taking the wrapping of the pallet 5min after the delivery, found the damage and called the office with photographic evidence. Instead of the apology and appropriate resolution, been told should have checked on the spot and accused of causing the damage myselft by the crafty branch manager. Reported them to the headoffice and the trading standards.Everyone please make sure you carry out appropriate check when receiving delivery and don't let the driver go until you are happy with your goods.14.05.2020 Review Update:Today I was contacted by the Jewson area manager Chris, who dealt with my complaint in a matter of minutes with highest level of professionalism. The dispute was resolved in my favour, as it should have been in the first place by the branch. I took one star away because branch manager never apologised for the accusations towards me.
July 2020 by Ben Marrett
We use this jewson branch for tool hire on a regular basis. The staff are very helpful and will do everything possible to get you the correct equipment delivered on site asap. We use small and large construction machinery which have always been very reliable,well serviced and always work as they should.Marrett and taylor buildersLabc award winning builders 2019
July 2019 by Elaine Reader (Reads)
Work at different branch, went for a meeting
July 2019 by Barry Watts
Really good
July 2019 by Barbara Lofthouse
Didnt come back to me when I wanted a quote to buy a kitchen from them
July 2018 by TONY RIGBY
Diabolical service from the hire centre.
Trailed 10 miles on a saturday morning to hire a whacker machine.
Arrived at the service desk to be completely ignored by all the staff for 15 mins. 6 staff were clearly visible non of them were serving any customers they were all just chatting in small groups.
Eventually I was served by chris. He explained that because Driffield branch "had not booked it out right" he would have to book it out manually.
Got it home and it wasnt working correctly. Was told that if i was not happy with it they could exchange it for one which belongs to another branch.
Initially we decided to trail back the 10 miles to exchange it. But then decided to give the machine one last try. With a lot of messing about we managed to get it going although it was coughing and spluttering. After 7 minutes of use it packed in again. So we once again decided to return it. We rang to say we were on our way.
Barely made it back before they closed at 12pm. Once again completely ignored by the staff for at least 8 - 10 minutes while various members of staff wondered around aimlessly or chatted about their holidays. Again no one was serving any customers and at no point did any member of staff acknowledge us or greet us.
Finally a new previously unseen member of staff asked if he could help. We explained that we had come to exchange the whacker and various members of staff shouted for chris who had been sat in the back the whole time that we were waiting.
He then told us that the gates to the back had been locked? Even though he knew we were on our way.
He asked mme if it mattered what size of machine we were given. After agreeing that we didnt mind we were asked if if we knew how to test the machines as he didnt want us to get back home and find that this one didnt work either!
At this point I lost the plot and just asked for a refund.
I then asked for the name and number of the area manager - this was refused. I was offered the number of the branch manager but i declined that offer.
I then asked for the address of head office. After waiting 10 mins while the rest of the staff were saying goodbye and turning lights off we gave up! Went to the van, dumped the machine in the middle of the shop and drove off only to be chased by chris who had finally managed to write the head office address down....pathetic and unprofessional! If you have a job to do and need to hire some equipment and have hours of free time and lots of petrol to waste this is a great place to start.
July 2018 by Helen Osbourne (H)
I went there to get dry roofing part to get very rude answer back that they dont sell black ones.but they do as my boyfriend just got black ones about 4 days ago.please retrain the staff or they will not be any customers in jewsons
July 2018 by B
Very rude sales person. I asked him to guide me if the size of extension for radiator is standard or not. He started shouting that I told him 'I know is standard' so why I am asking him. I really wanted to start argue but I was watching his idiotic behaviour so I said to myself it does not worth to talk to him.I am not going there any more to see that idiot person.
