March 2024 by Sarah Nethercoat
It really suited us to have a quiet place where we were left alone. The room was really nice, the housekeeping staff where brilliant, we had things topped up easily and they checked on us more than needed. We're lovely to deal with and when we wanted to extend our stay the manager made sure we got to keep our room. Very happy and would have stayed longer if funds allowed.
March 2024 by Gavin Cooper
Friendly staff , clean and comfortable room and great
March 2024 by mandy chapman
Great budget place to stay. Rooms clean and well equipped, loved the mattress and pillows. Staff very friendly, breakfasts very good. Handy location for Hull, Beverley and York. Wedding venue nearbyFood & drinks: Toby
March 2024 by Es Furlong
Our room was immaculateThe bed linen was lovely as were the towelsThe housekeeping is done to a really high standardI was pleasantly surprised and happy that we had booked here for our stayWell done ladies you a do a great jobX
March 2024 by Clare Jude
Always comfy & clean. Rooms are great value for money & staff at the lodge & neighbouring Toby are great throughout the stayRooms: Great rooms, plenty of space, comfy beds & very cleanFood & drinks: Good selection at neighbouring Toby carvery
March 2024 by Dianne Ford
Cheerful staff and a splendid carverybon offer for our evening meal.Our room was spotless.
March 2024 by Samantha White
Stayed here for 1 night , Saturday night, visiting my dad in Willerby Hull. Rooms are very clean and comfortable, walk in shower, iron and ironing board in the room, hanging shelf, very comfy beds and pillows. Usb sockets above bedside cabinets. Tea and coffee facilities in the room. Good location and quiet. We stayed on the ground floor, had a good night's sleep. Easy check in. Breakfast in the pub nextdoor.Rooms: TV, ironing board and iron, towels, tea and coffee facilities, kettle, heating, usb points, walk in shower,
March 2024 by Gill Bladen
Terrible location by busy roundabout. Roadworks right next door and hotel under refurbishment, I was not advised of this and when I challenged afternoon shift manager, he was dismissive and unhelpful( 20/02, youngish dark haired & bearded, I've worked in hospitality and would sack him on the spot), basically he shrugged and implied tough luck. Rest of staff were lovely and were helpful. Breakfast acceptable, average carvery only food after that, no sandwich or snack menu ( except Yorkshire pud based stuff!)As breakfast expensive and not included, very poor value. Will not visit again or or recommend
February 2024 by Wayne Wardell
We was very disappointed with our stay.Rooms hadn't been cleaned properly, dust on the walls!! We was given a room right outside the air conditioning units and back door to the building which staff used to get to the bins. The room we was given the window lock/catch didn't work so was kept awake all night by staff laughing and joking on their cig breaks, air conditioning units and bins being emptied.When I approached the staff about this the next morning we was met with attitude and was basically called a liar as "they check the windows everyday" RUBBISH!!!!we also paid for breakfast for the 2 days and the food wasn't upto scratch by any means. All over cooked and most not really edible. They served left over Yorkshire pudding for breakfast??I wouldn't recommend this hotel to any of my friends or family and I'm putting in a formal complaint as the costs of the stay certainly didn't match the service we hadRooms: Not maintained, dirty, dusty, and didn't smell very nice, beds are very uncomfortable, shower tray filled up when taking shower so obvious plumbing issues, door handles hanging off, was just very poorly maintained
February 2024 by John Thickett
Wonderful visit. Judy is your best ever pirate. It?s like being at a Pirates of the Caribbean theme park but without the parrot. She takes care of us. Lesley makes awesome breakfast porridge. Duncan is a terrific aspiring pirate. May they keep sailing the seas and having adventures.
February 2024 by Derek Jackson
Comfy beds, pleasant and helpful staff. Sorted our problem with the
February 2024 by Jane Hill
Great staff, welcoming and ease of booking in. Room very clean, all 100%Rooms: Room can?t fault.Food & drinks: Carvery lovely
February 2024 by Lucy Firth
The cleanliness of the room was amazing!However I am appalled and won?t be staying again due to the fact that at 9:15 we were woken up to a cleaner in our room. I am a very light sleeper and didn?t hear a knock or a voice just the sound of the door opening.
January 2024 by Ewan Begg
I travel fairly extensively with work, the innkeepers room was extremely comfortable and clean, the standard was as high as I have seen with hotel chains charging significantly more for a night, excellent value. I had an excellent nights sleep without disturbance, despite the staff being based in the resturaunt they were extremely polite and helpful with my request for a bit of extra help. Excellent food for the price at evening and breakfast.
January 2024 by Susan Hannan
Comfortable room. Helpful staff..